Cengage Learning

www.cengage.com
There are newer employer reviews for Cengage Learning

11 people found this helpful  

Unstable, uncertain

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Product Manager in Boston, MA (US)
Current Employee - Product Manager in Boston, MA (US)

I have been working at Cengage Learning full-time (more than 8 years)

Pros

The people here are great. Hard working, dedicated and trying to do the best job possible. The work/ life balance is favorable and I've generally found it easy to move around between positions. The people with whom I directly work feel strongly about the value of working on educational materials despite the challenges of our industry.

Cons

This industry and this company are undergoing major transitions. We have weathered several large departmental reorganizations with more to come. It's unsettling and demotivating. Despite the company's talk about focusing on digital, from a product development standpoint that's proving to be easier said than done when digital products take weeks and weeks to produce, so there's little speed to market. it's also hard to trust upper managers who either aren't transparent or don't know what they're going to do two months out so give no notice regarding strategic changes. Much comes across as though it's done on a whim with little planning or forethought.

Advice to ManagementAdvice

Please stop changing strategies without giving them a chance to work. Please stop reorganizing so frequently. Please involve employees from all levels in some decision making because we could have told you certain things were going to fail, which they did.

Doesn't Recommend
Negative Outlook
Disapproves of CEO

474 Other Employee Reviews for Cengage Learning (View Most Recent)

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  1. 8 people found this helpful  

    lots of potential - unfortunately favors idiocy and bad managers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Systems Engineer in Mason, OH (US)
    Former Employee - Senior Systems Engineer in Mason, OH (US)

    I worked at Cengage Learning full-time (more than 5 years)

    Pros

    Benefits package is decent, some very talented folks around, interaction with Sr mgmt is ok (but watch your back)

    Cons

    Technology in use is generally way behind. CLTS mgmt is highly against any type of automation, segmentation of roles is extreme and generally does not favor technologists reaching across and lending a hand, too process oriented, and very political. Promotions generally favor those who brown nose, and not the folks that are able to generate results

    Advice to ManagementAdvice

    Stop putting divisive people in managerial roles, and use the talent you have in house. Stop favoring developers that don't have the proper backgrounds, and stay away from buzzwords (Agile being the top one - they had no idea how to implement, and so hired lots of people from small shops that had zero idea how to work in enterprise and completely ruined the premier product we were building - Mindtap/Nextgen, not to mention the Gale product suites).

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 12 people found this helpful  

    Like watching the Titanic sink

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative
    Former Employee - Sales Representative

    I worked at Cengage Learning full-time

    Pros

    Hard working reps, good benefits, work/life balance

    Cons

    Lack of direction, inferior technology products, lack of vision, ego-driven new upper management,

    This company is a mitigated disaster, and with constant reorgs, they can never get anything to take hold. Turning it into Pearson Lite (because, let's face it, that's what they've just done) won't help anything. Taking the chainsaw to 200 reps and manager in one day (many of them successful and experienced) will come back and bite them. Monster-sized territories will not help defeat the competition.

    Many people who were let go during the Cengage Chainsaw Massacre of 2013 feel like they are the lucky ones. I can't say I disagree.

    Advice to ManagementAdvice

    Stop restructuring every 6 months. Treat experienced reps with respect instead of insulting them by letting them go and keeping rookie reps everywhere.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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