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There are newer employer reviews for ChaseSource
There are newer employer reviews for ChaseSource

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customer service

  • Comp & Benefits
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Customer Service Representative in Austin, TX (US)
Former Employee - Customer Service Representative in Austin, TX (US)

I worked at ChaseSource

Doesn't Recommend
No opinion of CEO
Doesn't Recommend
No opinion of CEO

Pros

very young people you work with
easy to get hired
bonus $$ for being bilingual
good training week where you learn about the company, product, and know your co-workers
you get your own cubicle

Cons

they don't tolerate tardiness and very strict with break-time if you over a second they'll get back at you
Too many rules. Changes on how to do things happen every week
stressful job because of rude customers and the pressure to make your quote
supervisors are always on the look out for mistakes you might make. This adds more stress to the job.
very high turn over rate

Advice to Management

create a nicer environment. ask employees opinions

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  1. ChaseSource

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative
    Current Employee - Customer Service Representative

    I have been working at ChaseSource

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Staff is cool, employees are cool, organized and fast training, simple system to learn, good pay, good hours, off on weekends.

    Cons

    Nothing bad to say about the company really.

    Advice to Management

    Keep up the good work

  2. Lack of Support

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Anonymous Contractor in Austin, TX (US)
    Former Contractor - Anonymous Contractor in Austin, TX (US)

    I worked at ChaseSource as a contractor

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    This job offered me the opportunity to work from home and I did gain experience I did not have before.

    Cons

    Temp to permanent? job, hired by Chase Source to work for a company for a few months with the possibility of a permanent job. Start date got put off by 2 weeks. No support when I had questions about the work load (decreasing) and the fact that the hiring company is being sued. I found a permanent job and gave notice and they "released" me immediately making it sound like it was the company I was working for, not them..... The pay was on the low side, health insurance cheap but poor coverage.

    Advice to Management

    Don't be deceitful, people aren't stupid. Offer better health insurance. Support your staff.

There are newer employer reviews for ChaseSource
There are newer employer reviews for ChaseSource

See Most Recent

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