Chubb Corp

  www.chubb.com
Work in HR? Unlock Free Profile

153 Employee Reviews (View Most Recent)

Sort all reviews by: Date Rating
in
  • Culture & Values
  • Work/Life Balance
  • Senior Management
  • Comp & Benefits
  • Career Opportunities
  • No Opinion of CEO

1 person found this helpful  

Not a Career

Customer Service Claims Representative (Current Employee) Chesapeake, VA (US)

ProsGenerous PTO (17 days); consistent work schedule

ConsNo advacement
Underpaid for the quality and quantity of work expected
Outdated , slow computer systems
They like to almost excusively hire college grads for the call ceter, but they don't pay extra for the education (pay is below what someone with a GED would get at Geico in Virginia Beach). Added to that, there's no advancement; so, unless you got your degree to make $30,000 in a call center your entire career, don't expect to work here for more than a year or two. Everyone under 35 leaves within that timeframe for this reason.

Advice to Senior ManagementUpgrade computer systems. We shouldn't have to place callers on hold for 3-5 minutes just to wait to get to the next screen.
Cultivate a culture of promoting from within.
Pay for what you expect. Don't offer below average pay and expect above average work. You'll wind up with high turnover and the poor customer service that comes with it.

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Good as a stepping stone...

    Accounting (Former Employee) Toronto, ON (Canada)

    I worked at Chubb Corp full-time for more than a year


    Pros: Excellent work/ life balance Lots of freedom Cons: Poor structure & lots of work that can be automated… No, I would not recommend this company to a friend More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    2 people found this helpful  

    Politics over achievements

    Anonymous Employee (Former Employee)

    I worked at Chubb Corp


    Pros: Company will be around for some time due to conservative… Cons: Many employees are hired based on whether they know someone in management. Management does not promote based on work… Advice to Senior Management: Foster a culture that seeks to rewards those who truly earn it rather than attempting to appease someone by hiring their relatives. Also it… No, I would not recommend this company to a friend More
There are newer reviews on Chubb Corp.

Worked for Chubb Corp? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.