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  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Software Engineer in Ottawa, ON (Canada)
Current Employee - Software Engineer in Ottawa, ON (Canada)

I have been working at Ciena full-time (more than an year)

Pros

Great life work balance.
Long term commitment.
Friendly helpful colleagues.
The sector is stably going up in general in the next few years, so the work stablility is good.
Personal workload depends on the team you work for and the importance of your role.

Cons

project lifecycle is usually 1 year per major release.
The working environemnt is not very aggressive, so if seeking good resume in short time, this is not the place.

Recommends
Neutral Outlook
No opinion of CEO

149 Other Employee Reviews for Ciena (View Most Recent)

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  1.  

    its good and bad, but not getting any better

    Current Employee - Senior Engineer GTS in Linthicum, MD (US)
    Current Employee - Senior Engineer GTS in Linthicum, MD (US)

    I have been working at Ciena full-time (more than 8 years)

    Pros

    The Ciena can do attitude, just get the job done. Good benefits and pay. Good people and a commitment to training and learning

    Cons

    Bureaucracy introduced since the Nortel deal is breathtaking- no wonder Nortel went bust !
    Middle management are mostly Nortel and its hard to workout who took over who.
    A huge change in the way customers are supported - an arrogant like it or lump it approach.
    Metrics a big focus, but CSAT & ESAT pretty much ignored.

    Advice to ManagementAdvice

    Cut the Bureaucracy before we all go the same way Nortel did. Cant you see adopting the working processes of a failed company is a mistake.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. 3 people found this helpful  

    Changing times

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Director in Linthicum, MD (US)
    Current Employee - Sales Director in Linthicum, MD (US)

    I have been working at Ciena full-time (more than 10 years)

    Pros

    Technology innovation; leader in Optical transport

    Cons

    Too many ex Nortel personnel in middle management roles, stifling innovation
    Terrible HR personnel and unprofessional practices

    Advice to ManagementAdvice

    Sack Business Ops bean counters who are basically clueless and add no value .

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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