Ciena

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128 Employee Reviews (View Most Recent)

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  • No Opinion of CEO

 

its good and bad, but not getting any better

Senior Engineer GTS (Current Employee) Linthicum, MD (US)

ProsThe Ciena can do attitude, just get the job done. Good benefits and pay. Good people and a commitment to training and learning

ConsBureaucracy introduced since the Nortel deal is breathtaking- no wonder Nortel went bust !
Middle management are mostly Nortel and its hard to workout who took over who.
A huge change in the way customers are supported - an arrogant like it or lump it approach.
Metrics a big focus, but CSAT & ESAT pretty much ignored.

Advice to Senior ManagementCut the Bureaucracy before we all go the same way Nortel did. Cant you see adopting the working processes of a failed company is a mistake.

Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    some hints...

    Software Engineer (Current Employee) Ottawa, ON (Canada)

    I have been working at Ciena full-time for more than a year


    Pros: Great life work balance. Long term commitment. Friendly helpful colleagues. The sector is stably going up in general in the next few… Cons: project lifecycle is usually 1 year per major release. The working environemnt is not… Yes, I would recommend this company to a friend More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    OK, not great

    Senior Software Engineer (Current Employee) Ottawa, ON (Canada)

    I have been working at Ciena full-time


    Pros: - Good people, helpful and smart - Interesting work - Decent gym (free), good coffee, and very… Cons: - RRSP matching plan is sub-standard compared to others in Ottawa - Management constantly over-commits to customers, then expects the rank and file to… Advice to Senior Management: Hire more people or set more realistic deadlines. More
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