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4631 Employee Reviews (View Most Recent)

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Customer Support Engineer III

Customer Support Engineer III (Current Employee) Richardson, TX (US)

ProsWonderful work environment, superior benefits, great people who are just as motivated as you are to get the job done and help the end customer succeed.

ConsSome of the previous perks were removed due to the down turn in the economy, yet while we have since posted excellent gains over previous years, those perks have not returned.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    5 people found this helpful  

    Good company and career move 20 years ago, but not today.

    GPM - Innovation Offices (Current Employee)

    I have been working at Cisco Systems full-time for less than a year

    Pros: Large brand with global footprint. Deep pockets. Interesting 3 year initiatives - ones that should have been implemented 10 years ago. Some pretty… Cons: Dinosaur management. Lack vision and execution. Highly complacent and out of touch employees processes and programs. Sitting on laurels from 15 years ago syndrome,… Advice to Senior Management: Inject expertise from outside and cut the dead wood, inefficiencies and bloated practices.Attempt outreach to customers and partners to find out what they value, instead… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Good Company to work for

    Senior IT Engineer (Current Employee) San Jose, CA (US)

    I have been working at Cisco Systems full-time for more than 10 years

    Pros: Flexibility combined with good benefits, good learning scope within the… Cons: Rewards system for top performers is flawed & demotivating, a lot of… Advice to Senior Management: Identify real top performers and reward them instead of rewarding… Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More

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