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Talented employees, but bogged down by bureaucracy.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Service Manager in New York, NY (US)
Former Employee - Service Manager in New York, NY (US)

I worked at Citi full-time (more than 5 years)

Pros

Employees are always willing to help out a fellow Citibanker. Definitely promotes a team environment across business lines.

Cons

Too many levels of management/too much bureaucracy to get anything done quickly; movement or turnover n middle management results in a lack of consistency in some businesses.

Neutral Outlook
No opinion of CEO

2716 Other Employee Reviews for Citi (View Most Recent)

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  1.  

    Great Benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative/Sales in Hagerstown, MD (US)
    Current Employee - Customer Service Representative/Sales in Hagerstown, MD (US)

    I have been working at Citi full-time (more than an year)

    Pros

    Great benefits; from dental, vision, health, disability, FMLA, and HSA

    Cons

    Can be repetitive, and you sometimes do not want to deal with the customers. Hold times count against your handle time even though you have no control over that aspect.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    By far the worst!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Teller
    Former Employee - Teller

    I worked at Citi part-time (more than 3 years)

    Pros

    Good pay and decent benifits

    Cons

    Managment is bad, no raises, no real team work,

    Advice to ManagementAdvice

    Get better managers and assistant managers in certain branches

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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