There are newer employer reviews for Citizens Financial Group

2 people found this helpful  

Very 2 faced

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Call Center Representative II in Pittsburgh, PA (US)
Former Employee - Call Center Representative II in Pittsburgh, PA (US)

I worked at Citizens Financial Group full-time (more than an year)

Pros

-Flexible
-Great Benefits
-Decent pay for low experience

Cons

-No interaction with upper management
-No communication what-so-ever, even within the same department
-Can attain great accomplishments such as highest sales within a specific branch/department of the company and be reprimanded for not meeting another requirement that directly contradicts your accomplishments, ex: Phone calls too long because of sales.
-Poor recognition practices
-Continually taking away privileges from employees, no matter what length or quality of employment

Advice to ManagementAdvice

Examine cons and find resolutions within the company from employees rather than from executives that have no idea how a particular branch/department is operating.

Doesn't Recommend
Negative Outlook
Disapproves of CEO

392 Other Employee Reviews for Citizens Financial Group (View Most Recent)

Sort: Rating Date
  1.  

    Not a balanced employer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Branch Manager
    Current Employee - Assistant Branch Manager

    I have been working at Citizens Financial Group full-time (more than 8 years)

    Pros

    Good benefits, OK hours, good atmosphere within the branches

    Cons

    Poor employee relations, no work/ life balance

    Advice to ManagementAdvice

    Respect work/life balance

    Doesn't Recommend
    Neutral Outlook
  2. 1 person found this helpful  

    A place you don't want to be stuck in for a long period of time.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Providence, RI (US)
    Current Employee - Anonymous Employee in Providence, RI (US)

    I have been working at Citizens Financial Group full-time (more than 3 years)

    Pros

    The benefits and 401k package; the hours are not bad either.

    Cons

    Limited opportunities to be promoted. Upper management needs to re-tool. Marketing and Communications department is weak and needs to be re-vamped.

    Advice to ManagementAdvice

    Learn to promote from within. Contractors and outside applicants have better opportunities to be promoted than those employees that have been with the company for years. You have to take care of your own first and foremost.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
There are newer employer reviews for Citizens Financial Group

Work at Citizens Financial Group? Share Your Experiences

Citizens Financial Group

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.