Citizens Financial Group

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341 Employee Reviews (View Most Recent)

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  • Culture & Values
  • Work/Life Balance
  • Senior Management
  • Comp & Benefits
  • Career Opportunities
  • Disapproves of CEO

2 people found this helpful  

Very 2 faced

Call Center Representative II (Former Employee) Pittsburgh, PA (US)

Pros-Flexible
-Great Benefits
-Decent pay for low experience

Cons-No interaction with upper management
-No communication what-so-ever, even within the same department
-Can attain great accomplishments such as highest sales within a specific branch/department of the company and be reprimanded for not meeting another requirement that directly contradicts your accomplishments, ex: Phone calls too long because of sales.
-Poor recognition practices
-Continually taking away privileges from employees, no matter what length or quality of employment

Advice to Senior ManagementExamine cons and find resolutions within the company from employees rather than from executives that have no idea how a particular branch/department is operating.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    Desperation in the air

    (Current Employee)

    I have been working at Citizens Financial Group


    Pros: The company has genuinely nice people and many long timers who truly try to do right by the company. A good mix of newer… Cons: The recession seems to have slowed the company significantly, as has bad exposure through its UK parent company RBS. There is a sense of… Advice to Senior Management: No harmony among company leaders. Back stabbing and undermining behavior. They get along on the… No, I would not recommend this company to a friend More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Not a balanced employer

    Assistant Branch Manager (Current Employee)

    I have been working at Citizens Financial Group full-time for more than 8 years


    Pros: Good benefits, OK hours, good atmosphere within the branches Cons: Poor employee relations, no work/ life balance Advice to Senior Management: Respect work/life balance No, I would not recommend this company to a friend More
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