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2 people found this helpful  

Horrible local management

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Business Account Executive  in  Denver, CO (US)
Current Employee - Business Account Executive in Denver, CO (US)

I have been working at Comcast full-time for more than a year

Pros

Great pay, great product. Great if you can hang on your own and don't need any support.

Cons

Political atmosphere here (Denver CO) where the director promotes who he/she wants based on who can be most easily manipulated. No follow through from management on anything. You are basically on your own for your development. High turnover extremely low morale.

Advice to ManagementAdvice

Promote based on performance. Stop playing obvious favorites.

Doesn't Recommend
Neutral Outlook
No opinion of CEO

Other Reviews for Comcast

  1. 1 person found this helpful  

    comcast retention

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Comcast

    Pros

    You can make a lot of money for a call center. I have worked at a few and this is one of the best.

    Cons

    Typical micromanaged call center with poor supervision.

  2. 1 person found this helpful  

    Working for Comcast as a Sales Rep/ Customer Service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative  in  Fife, WA (US)
    Current Employee - Sales Representative in Fife, WA (US)

    I have been working at Comcast full-time for more than a year

    Pros

    High Earning Potential
    Chill environment
    Tons of Vaca
    Great benefits
    Room for advancement
    Lots of positions open

    Cons

    LOW hourly
    A lot of time fixing other employees mistakes
    Crazy hours
    Stuck working weekends
    Very difficult to make money
    A lot of commissions is based on luck
    Call volumes in other departments cause influx of wrong, misdirected calls to sales

    Advice to ManagementAdvice

    Increase hourly pay so reps are more encouraged to take time with customers instead of race through the calls to make sales.

    Recommends
    Positive Outlook
    Approves of CEO
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