There are newer employer reviews for Computershare

4 people found this helpful  

Don't get stuck with this company!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Investment Service Representative  in  Edison, NJ (US)
Former Employee - Investment Service Representative in Edison, NJ (US)

I worked at Computershare

Pros

Lots of training and ok pay.

Cons

No room for growth in fact its clear that if you get stuck in this call center you will die there. The head of HR in this office is a mess. She only cares about the "big bosses" and couldn't care less about the average employee. Management doesn't listen to suggestions or anything else. The place is a gray warehouse they turned into a call center with LOW morale. I feel bad for the great friends I made here and left behind because they are stuck in He. Micro management rules and the Quality team is a joke made up of reps who fail their own quality screening and never should have gotten the positions. This is more like a day care for adults then a career.

Advice to ManagementAdvice

Open your eyes! Some people are an asset to the company. Recognize them and there years of experience and take care of them, promote them, don't just stick them on the phone doing the same jobs you have temps do! Understand the abilities of your staff and use them to the fullest also get rid of dead weight, some people just dont get IT!

Doesn't Recommend
No opinion of CEO

83 Other Employee Reviews for Computershare (View Most Recent)

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  1. 1 person found this helpful  

    Horrible senior management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Computershare

    Pros

    Decent benefits
    Some dedicated employees
    Better than most in the same industry

    Cons

    Lack of communication
    No real direction
    Lots of "dead" weight
    No real vision

    Advice to ManagementAdvice

    Do more than buy companies

    Doesn't Recommend
    Disapproves of CEO
  2. 1 person found this helpful  

    Be careful of swimming against the tide of opinion of some senior managers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Sydney (Australia)
    Current Employee - Anonymous Employee in Sydney (Australia)

    I have been working at Computershare

    Pros

    good focus on objectives. people are mostly open about issues and ambitions/objectives

    Cons

    Very little coaching, guidance from executive management to senior management.
    They expect you to read their minds ... from a distance
    Setting of objectives and delegation of functions and responsibility is factionalised and politicised. there is very little objective and mature assessment of capabilities, proposals at the senior level.
    Very little stringency in assessing the financial feasibility and ROI of projects. Little transparency in this area due to an immature management culture

    Advice to ManagementAdvice

    executive and senior management need to be more transparent in how they set objectives and assign responsibility for delivery. management needs to be prepared to present the rationale for the proposed approach.

    No opinion of CEO
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