There are newer employer reviews for Cox Communications

1 person found this helpful  

Solutions Specialist (Part Time)

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Solutions Specialist in Virginia Beach, VA (US)
Current Employee - Solutions Specialist in Virginia Beach, VA (US)

I have been working at Cox Communications part-time (more than 3 years)

Pros

High pay for working limited hours

Cons

When your store does well and you get a great commission, they raise the quota

Recommends
Positive Outlook
Approves of CEO

664 Other Employee Reviews for Cox Communications (View Most Recent)

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  1. 1 person found this helpful  

    Overall a great place to work - until you hit the glass ceiling

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations in Rancho Santa Margarita, CA (US)
    Former Employee - Operations in Rancho Santa Margarita, CA (US)

    I worked at Cox Communications full-time (more than 5 years)

    Pros

    Competitive pay
    Excellent benefits
    Comfortable work environment
    Reasonable expectations of employees
    Traditional and alternative shifts (i.e. 4 x 10 hour days)
    Positions generally posted for internal candidates first

    Cons

    Can be difficult to be promoted
    Pay scale rises quickly, then tops out with nowhere else to go
    College degree required for many (if not most) positions

    Advice to ManagementAdvice

    Value your long-time employees and give them opportunities to advance and make additional contributions to the company, regardless of degree status. Be sure to stay ahead of changing times and technology. What will you do when everyone streams their content and cable TV is a distant memory?

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Great pay and opportunity, though frustrating at times

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Ambassader in San Diego, CA (US)
    Current Employee - Ambassader in San Diego, CA (US)

    I have been working at Cox Communications as a contractor (less than an year)

    Pros

    Pay is great
    Opportunities for advancement
    No experience required
    Flexible work schedule
    Very little supervision

    Cons

    Standing all day (8-9 hours) at wal-marts/ best buys
    Management is slow to deal with issues
    Promotions become increasingly hard to sell
    Lots of customer complaints
    The best selling employees often lie about promotional periods and pricing, management ignores this only caring about numbers and they are rewarded and made positive example of

    Advice to ManagementAdvice

    Discourage dishonest selling
    Listen to employees and work harder to resolve issues

    Recommends
    Positive Outlook
    No opinion of CEO
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