Cracker Barrel

  www.crackerbarrel.com
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456 Employee Reviews (View Most Recent)

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This is not a fast food place!

Am Restaurant Server (Former Employee) Albuquerque, NM (US)

ProsMost of the servers are nice, some management can be nice. 50% off of food during your shift.

ConsManagers yell at the servers. Orders are treated like a fast food establishment with regards to the food getting out, but the customers treat it like a normal sit down place so they will take their time. Teamwork is forced down your throat to the point where they demand you help someone else...and your tables suffer, meaning lousy tip. Tips average about $3 a table and the only way to
make any decent amount is to turn those tables as fast as you can. You're constantly on your feet running back and forth, and you constantly get sat while you're off doing something for someone else and then the managers yell at you for not greeting the new table(which you had no idea you had) in 30 sec or less. The Micros setup in convoluted and not logically set up, so it takes forever to get the order in, not to mention you are supposed to memorize the entirety of two full menus in a very short period of time.

Heaven forbid you run back to the break room for a quick drink, that slacking!! Also, with the amount of sidework and silverware rolling you have to do after your shift...plan on being there at least an hour after your shift. And the amount of people you have to check out with before you can leave makes it feel like you're being released from prison.

They will also schedule so many servers you'll be lucky to get 15 hrs a week..less if you're not a butt kissing favorite of the scheduling manager.

Love the food, but don't work there if you can help it!

Advice to Senior ManagementTreat you employees like people, not expendable items. Lose the bonus for managers and let sales look after themselves.

No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Tips can be really good. or really bad.

    Server (Current Employee) West Valley City, UT (US)

    I have been working at Cracker Barrel part-time for more than a year

    Pros: No tip sharing. Always have cash. Cons: Place is ran horribly. They only way you'll know you're out of a certain item is if you get screamed at...if you happen to be… Advice to Senior Management: Treat employees better. Let us leave at the time we're… No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company… More

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Never again

    Prep Cook (Former Employee) Madisonville, KY (US)

    I worked at Cracker Barrel full-time for more than a year

    Pros: If you love cooking then it's a good job to… Cons: It's a disgusting place to work at. Everything is frozen but most is expired products that they tell you to go ahead and use anyways.… Advice to Senior Management: My advice... All new management and fresh food!!!!! No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More

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