There are newer employer reviews for DISH

2 people found this helpful  

Very conservative, not employee friendly

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee

I worked at DISH full-time (more than an year)

Pros

Good people to work with, marketable technology

Cons

Punch in, punch out, no flexi hours, no working from home, no 360 degree review - so managers are very powerful, if you conflict the manager then you hold a risk of getting laid off in "silent" layoffs

Advice to ManagementAdvice

Be practical, improve employee morale by introducing 360 degree employee review, introduce flexi hours

Doesn't Recommend
Negative Outlook
Disapproves of CEO

1792 Other Employee Reviews for DISH (View Most Recent)

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  1. 2 people found this helpful  

    No loyalty to long term employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Field Service Specialist I
    Current Employee - Field Service Specialist I

    I have been working at DISH full-time (more than 5 years)

    Pros

    Great fellow technician, independent, 3 day weekends, necessary tools provided, bonus incentives, promotion upon meeting goals.

    Cons

    I have been a Dish tech since 2007 and worked my way up to a level 4 technician. After requesting a transfer to another office I was denied and force to quit to relocate. After arriving in my new city I was rehired at Dish as a level 1 technician. Being several hundreds miles away from home I had no choice but to accept a $6.50 an hour pay cut and start from the bottom again

    Advice to ManagementAdvice

    Don't forget where you came from and treat people the way you want to be treated. People don't quit jobs people quit management. We are not Salesman we are Technicians

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  2.  

    Good and improving

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Operations Specialist in Phoenix, AZ (US)
    Current Employee - Business Operations Specialist in Phoenix, AZ (US)

    I have been working at DISH full-time (more than 3 years)

    Pros

    Dish overall, has an excellent way of listening to their employees, through forums, tool review pages and traveling feedback groups. On site our management is good at getting feedback for needs when it is received, there are chances all day for even the newest agents to give feedback and chance both the tools and the morale around them. Additionally onsite there are constant incentives for rewards(both monitory payouts and physical items) that you can get for just hitting your metrics. We receive multiple visits from senior management per year where roundtables are held, which allows for consistent change. I have worked in several areas with this company, from tech only agent, customer service agent, advanced technical support, supervising/coaching and now as a Business Operations Specialist. In each department there is a place for those with initiative who strive for change and to develop not only their co-workers but the company it's self.

    Cons

    The 401k benefit and stock options are good, however the medical benefits are lacking with Dish, no HMO's available all PPO benefits. Shifts can sometimes have a high agent to coach ratio, which can leave new hires and struggling agents with less guidance and help than could be given. The training for new hires is focused on skill sets that are needed by the agents and often misses some of the technical parts that are required for the job. Working from agent up here, you will need to have the initiative to research your tools and learn your products to have a guaranteed success.

    Advice to ManagementAdvice

    Please continue with the changes put in place in the last year. The ability for all levels of this company to provide input is absolutely vital to the proactive and positive change in the company. Continuing the projects in CSC's to turn out root issues and visit corporate HQ to present ideas will help the company change both morale and productivity on site. When your employees feel like you are listening, you will receive more feedback.

    Recommends
    Positive Outlook
    Approves of CEO
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