DISH

www.dish.com
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A real job, for people who are willing to actually work

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee in Christiansburg, VA (US)
Current Employee - Anonymous Employee in Christiansburg, VA (US)

I have been working at DISH full-time (more than 8 years)

Pros

Great advancement opportunities, competitive pay scale, Pay for performance, sales bonus's, clearly outlined expectations, and lenient attendance policy. The Training is paid, and excellent. Management is friendly and approachable. Many extra perks, like prize giveaways, holiday parties, and on site gym.

Cons

Its hard work talking to customers who are upset, but that has nothing to do with how the company runs, its the nature of the business. Pay scale for support staff should be increased, right now you can make the most money if your an agent on the phone. Its upside down to not compensate the people who support those successful agents. Without us, they wouldn't have that success.

Advice to ManagementAdvice

Continue to work hard and keep up the good work! This is a real job for people who are willing to actually work.

Recommends
Positive Outlook
Approves of CEO

2018 Other Employee Reviews for DISH (View Most Recent)

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  1.  

    2nd Time here, and Loving every minute!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative I in Harlingen, TX (US)
    Current Employee - Customer Service Representative I in Harlingen, TX (US)

    I have been working at DISH full-time (more than a year)

    Pros

    You can advance quickly as long as you perform!
    This is the second time I have worked for Dish and I am glad I came back. If I hadn't of had family issues last year, I would never of left.
    The pay is good, it covers my $540 car payment with enough left over to get groceries and necessities.
    The benefits are great as it allows me to see a specialist in my area that I know will help me out, as well as allows my husband to be covered with the exact same care as me.
    I know Dish used to have mandatory overtime, but at least at my call center, that has been cancelled and now they ask for overtime anytime the call volume is high, but it's not forced.
    The supervisors and managers I have had contact with are great. I get assistance with anything, and I know that if I go to the site director, he will listen to what I have to say and not just blow me off.

    All in all, I have to say, Dish is a great company to work for. I have no complaints.

    Cons

    I have no complaints about the company!

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Looking for excitement and career growth? DISH is where it is at!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager in Sioux City, IA (US)
    Current Employee - General Manager in Sioux City, IA (US)

    I have been working at DISH full-time (more than 10 years)

    Pros

    I have been with the company for 10 years. I started with the company in 2002 as a Field Service Specialist 1 and currently hold the position of General Manager. This company has come a long way in customer service and employee appreciation providing multiple benefits for both. At every level that I have progressed I have been challenged and excited about the vision and direction we are headed as a team. The career growth here at Dish is only limited by your own motivation to succeed and challenge yourself. If you're a team player and believe in internal and external customer service, skys the limit.

    Cons

    Cons? Here at Dish you receive great benefits, paid training, and a ladder to grow your career. I have always seen Cons as an opportunity to find solutions and Dish encourages this type of mindset. Con: Now, there are some long hours in any position you have here at dish if your dedicated to improve. So If I had any wishes to present it would be that success would come with little work, little time and I could spend more time in the woods hunting. You cannot WIN without the dedication of the team and that takes time and sacrifice. Are you that person?

    Advice to ManagementAdvice

    In the last several years you have done a stand up job at reaching out to the front line employees to really grasp what the obstacles are to productivity and customer service. You have taken feedback and implemented countless ideas from technicians and Field Management and for this I applaud you. As a company we have even taken a deeper look at how to improve the leadership training to get to the source of some of the complaints. Keep researching and improving as you have been. A solid Leadership team that believes in the development, support and success of our employees will be a major key factor to our continued success.

    Recommends
    Positive Outlook
    Approves of CEO
There are newer employer reviews for DISH

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