Dell

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Good place to work

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Sales Engineer  in  Bracknell, England
Current Employee - Sales Engineer in Bracknell, England

I have been working at Dell full-time for more than a year

Pros

Great work/life balance, so long as you are prepared to work hard as needed!

Cons

Systems and processes are amazingly start-up like....

Recommends
Neutral Outlook

3767 Other Employee Reviews for Dell (View Most Recent)

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  1. 2 people found this helpful  

    More positives than negatives

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Consultant  in  London, England
    Current Employee - Technical Consultant in London, England

    I have been working at Dell full-time for more than 5 years

    Pros

    A lot of opportunities internally, both vertical and horizontal.
    As you progress higher, the management & leads you report to, seem to get better as well. in the frontline and bottom of the ladder rolls, i could pick far more faults with what was happening around, but this is no longer the case.

    Cons

    process, procedures.
    burn own time on very many things which do not contribute to my job & the work i do.

    Advice to ManagementAdvice

    doing a fairly good job. none at the moment.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Entry level Hardware Support roles

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Technical Analyst  in  Glasgow, Scotland
    Current Employee - Senior Technical Analyst in Glasgow, Scotland

    I have been working at Dell full-time for more than 5 years

    Pros

    - Professional Working environment
    - A Good start for those looking to get into Enterprise level infrastructure (from a hardware basis, Server/Networking/Storage)
    - Good resources to hand to assist employees improve knowledge if they are looking towards industry certificates
    - focuses a lot on the customer, what concerns they have and addresses them
    - There's a strong movement within the business to move away from Hardware support only to a services support structure
    - Benifits and compensation reasonable if nothing else

    Cons

    - If your not based in one of the main support hubs, career progression can be extremely limited as there isn't that much of an opportunity to develop
    - for those going out of their way for the business and assisting the business in various needs is not rewarded and instead criticized
    - For the type of work, too much emphasis on metric based results rather than letting staff do what is required to get the issue resolved

    Advice to ManagementAdvice

    The direction dell is taking now is right for how we need to evolve as a business, however this isn't being taking into consideration from a lower management perspective as they are looking to operate on basic targets with lack of understanding of the movement the business is undertaking

    Recommends
    Positive Outlook
    Approves of CEO
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