There are newer employer reviews for Dixons Retail

 

Friendly staff all around and they try their best in other areas

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Technical in Nottingham, England
Current Employee - Technical in Nottingham, England

I have been working at Dixons Retail full-time (more than 5 years)

Pros

Friendly staff, can be good pay dependin on which role you take some are beter then others and a big learning curve.

Cons

You need alot of patients with customers but you can develop it on the way, listening skills and know how to de-stress but its all in the training.

Advice to ManagementAdvice

Relax and have fun :-)

Recommends
Positive Outlook
Approves of CEO

73 Other Employee Reviews for Dixons Retail (View Most Recent)

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  1.  

    A short, but very exciting experience...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Advisor in Sheffield, England
    Current Employee - Customer Advisor in Sheffield, England

    I have been working at Dixons Retail part-time (less than an year)

    Pros

    Excellent training, diligent team leaders, sufficient amount of breaks and good access to windows. Great opportunities of promotion.

    Cons

    Chances of getting moved around, i.e different teams or even different floors. There are days when calls are very few and the systems tend to fail to often resulting in long holds and transfers.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Booged down in short termism and beuracratic processes, leading to constant firefighting.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Category Manager in Hemel Hempstead, England
    Former Employee - Category Manager in Hemel Hempstead, England

    I worked at Dixons Retail full-time (more than 3 years)

    Pros

    Some nice people, and young and fun to be with workforce. Dixons can serve as a springboard to work at on the manufacturing side, which pays a lot more.

    Cons

    Slave wages - the staff turnover is incredible. Nobody seems very happy at all both in their role and with the culture of the company as a whole. Absolutely miles behind the competition in terms of planning and strategising in middle management. For too much heirarchy, Senior management have no idea on the amount of time it takes to get the most simple things done due to excessive beurocracy.

    Advice to ManagementAdvice

    Fancy top level cosmetic changes are not the answer to all of your prayers. Look at systems and processes to make progress happen.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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