Dixons Retail

  www.dixonsretail.com
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66 Employee Reviews (View Most Recent)

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1 person found this helpful  

Some good people, a lot of inefficiency and far too much politics

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Manager  in  Sheffield, England
Former Employee - Manager in Sheffield, England

Pros

The people are mercurial; I worked with some of the best people I have ever met in their fields. The senior leadership team talk to the people on the front line in terms of customer experience and doing the right thing.

Cons

Unfortunately, far too many are average at best, and there's a lot of incompetence and lack of accountability. Despite talking a good game, with their customer plan, the focus is consistently on reducing cost base. During times of unprecedented sales demand, costs continue to be cut driving a poor customer experience and lost revenue.

Advice to ManagementAdvice

Consider budgets beyond single fiscal years. You lose revenue through over promised cost base cuts, which means you cut into flesh rather than trimming fat.

Doesn't Recommend
Positive Outlook
Approves of CEO

Other reviews for Dixons Retail

  1.  

    Work long hours, pressure to perform

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Support  in  Hemel Hempstead, England
    Current Employee - IT Support in Hemel Hempstead, England

    Pros

    10% discount at store. Can't think of anything else

    Cons

    Long hours, no career progression prospect, continuous redundancies and managed out of business. Staff appreciated by higher management just another number. No training provided and people moved out of business due to small reasons. old building, equipment and awful IT support from India.

    Advice to ManagementAdvice

    Listen you your staff and appreciate the hard work they do.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Good company to work for, trying hard to change public perceptions

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Hemel Hempstead, England
    Current Employee - Anonymous Employee in Hemel Hempstead, England

    Pros

    Going through a major transformation of the whole end to end operation
    Open door policy for accessing senior managers
    Friendly office atmosphere

    Cons

    Poor social scene due to location of the office (industrial estate)
    Head office building is very poor (investing in stores instead which is a positive)

    Advice to ManagementAdvice

    Celebrate successes more often

    Recommends
    Positive Outlook
    Approves of CEO
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