Dixons Retail

  www.dixonsretail.com
  www.dixonsretail.com
There are newer employer reviews for Dixons Retail

 

Head office manager

Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at Dixons Retail

Pros

A business that encourages change and innovation. It has made an enormous amount of change in the last few years and mostly for the better.

Cons

The company has had some challenges financially and as result it has not invested in developing the colleagues and this now needs to be done as it appears to be more financially stable.

Advice to ManagementAdvice

Remember the colleagues are very important to the success of the business

Recommends
Positive Outlook
Approves of CEO

77 Other Employee Reviews for Dixons Retail (View Most Recent)

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  1. 1 person found this helpful  

    Some good people, a lot of inefficiency and far too much politics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Sheffield, England
    Former Employee - Manager in Sheffield, England

    I worked at Dixons Retail full-time (more than an year)

    Pros

    The people are mercurial; I worked with some of the best people I have ever met in their fields. The senior leadership team talk to the people on the front line in terms of customer experience and doing the right thing.

    Cons

    Unfortunately, far too many are average at best, and there's a lot of incompetence and lack of accountability. Despite talking a good game, with their customer plan, the focus is consistently on reducing cost base. During times of unprecedented sales demand, costs continue to be cut driving a poor customer experience and lost revenue.

    Advice to ManagementAdvice

    Consider budgets beyond single fiscal years. You lose revenue through over promised cost base cuts, which means you cut into flesh rather than trimming fat.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  2.  

    Work long hours, pressure to perform

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Support in Hemel Hempstead, England
    Current Employee - IT Support in Hemel Hempstead, England

    I have been working at Dixons Retail full-time (more than 5 years)

    Pros

    10% discount at store. Can't think of anything else

    Cons

    Long hours, no career progression prospect, continuous redundancies and managed out of business. Staff appreciated by higher management just another number. No training provided and people moved out of business due to small reasons. old building, equipment and awful IT support from India.

    Advice to ManagementAdvice

    Listen you your staff and appreciate the hard work they do.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
There are newer employer reviews for Dixons Retail

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