Dixons Retail

  www.dixonsretail.com
Work in HR? Unlock Free Profile

66 Employee Reviews (View Most Recent)

Sort: Rating Date

 

Getting Better, but a lot of work to do

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Supervisor  in  Leeds, England
Former Employee - Supervisor in Leeds, England

Pros

If you are in the right store, with the right management team then it can be enjoyable. Otherwise, head office don't care too much about those on the ground.

Cons

Lots of mis-communication to the store staff from head office both from a sales target and merchandising point of view.

Advice to ManagementAdvice

Trust the staff more, rather than worry about if they are going to do something bad.

Doesn't Recommend
Positive Outlook
Disapproves of CEO

Other reviews for Dixons Retail

  1.  

    Head office manager

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    A business that encourages change and innovation. It has made an enormous amount of change in the last few years and mostly for the better.

    Cons

    The company has had some challenges financially and as result it has not invested in developing the colleagues and this now needs to be done as it appears to be more financially stable.

    Advice to ManagementAdvice

    Remember the colleagues are very important to the success of the business

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Some good people, a lot of inefficiency and far too much politics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager  in  Sheffield, England
    Former Employee - Manager in Sheffield, England

    Pros

    The people are mercurial; I worked with some of the best people I have ever met in their fields. The senior leadership team talk to the people on the front line in terms of customer experience and doing the right thing.

    Cons

    Unfortunately, far too many are average at best, and there's a lot of incompetence and lack of accountability. Despite talking a good game, with their customer plan, the focus is consistently on reducing cost base. During times of unprecedented sales demand, costs continue to be cut driving a poor customer experience and lost revenue.

    Advice to ManagementAdvice

    Consider budgets beyond single fiscal years. You lose revenue through over promised cost base cuts, which means you cut into flesh rather than trimming fat.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
There are newer employer reviews for Dixons Retail.

Worked for Dixons Retail? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.