There are newer employer reviews for Dolce Hotels and Resorts

 

Former busboy

Former Employee - Anonymous Employee
Former Employee - Anonymous Employee

I worked at Dolce Hotels and Resorts

Pros

Good place to work. Good people.

Cons

Can't really think of any.

4 Other Employee Reviews for Dolce Hotels and Resorts (View Most Recent)

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  1. 1 person found this helpful  

    Full of great people

    Former Employee - Management  in  San Jose, CA (US)
    Former Employee - Management in San Jose, CA (US)

    I worked at Dolce Hotels and Resorts full-time for more than a year

    Pros

    -Everyone is really nice.
    -GM takes the time to actually know everyone's name
    -Constantly have training classes to improve management and service in the hotel.
    -They have a good product. They have great meeting space and good food.
    -Free lunch
    -Recognize employees for their hard work often with monthly and quarterly awards.

    Cons

    -Unionized hotel, managers beware. You will run into issues with lazy workers and difficulties getting them to work harder or firing them.
    -Workers in the restaurant and housekeeping tend to fight within the department.

    Advice to ManagementAdvice

    No advice to management, but I do advise union employees to consider getting rid of the union so the hard workers are rewarded and the lazy ones either get their act together or get fired.

  2. 2 people found this helpful  

    Great potential

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Sales
    Former Employee - Sales

    I worked at Dolce Hotels and Resorts

    Pros

    -Competitive Salary
    -Matching 401k
    -Decent benefits package

    Cons

    -Lazy upper management
    -No communication between departments
    -You end up doing and redoing your job about 10 times because of incompetence

    Advice to ManagementAdvice

    The sales process goes very well and Dolce has a good handle on what makes a successful sale. After that there is NO follow up. Dolce has the worst food and beverage department I've seen in my 15 years in this business. Directors have no knowledge or INTEREST in providing good hospitality and service. Clients are constantly complaining. It is a wonder people still return. Dolce corporate does NOTHING to remove the incompetent directors. Not a place I'd recommend unless you enjoy looking like a car salesman to potential clients.

    Doesn't Recommend
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