There are newer employer reviews for Dunkin' Donuts

 

great work enviorment and helpful managers

Former Employee - Crew in Danbury, CT (US)
Former Employee - Crew in Danbury, CT (US)

I worked at Dunkin' Donuts part-time (more than an year)

Pros

Recieved many hours and help learning the menu and the most efficient way to take down orders, while being part of a gleeful team lead by a competent shift leader.

Cons

Customers come in pulses. Twelve o'clock the drive-trhu and the walk-in become filled with many people who want their food before their lunch break ends. the company could be a little more helpfull in teaching the employees how to deal with rowdy customers.

Advice to ManagementAdvice

Make sure all of the team members know who is in charge of what and make sure those people know what they are doing or need to do before the work actually starts. It makes employees very nervous and disappointed in themselves when they cant match the speed of the other, more experienced, workers.

408 Other Employee Reviews for Dunkin' Donuts (View Most Recent)

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  1.  

    Satisfactory low-level job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Crew Member in Clinton, CT (US)
    Former Employee - Crew Member in Clinton, CT (US)

    I worked at Dunkin' Donuts part-time (less than an year)

    Pros

    Free or reduced cost food and beverages, depending on location. It's not particularly *hard* work, as long as you do it quickly and well. Though, the long shifts do get brutal...

    Cons

    Well, you're working the slavish grind that is food service with little opportunity for advancement unless you go there initially with a degree in hand, but that's to be expected.

    Advice to ManagementAdvice

    Keep up the good work corporate!

    Recommends
    Neutral Outlook
  2.  

    Not well managed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Avon, OH (US)
    Current Employee - Customer Service Representative in Avon, OH (US)

    I have been working at Dunkin' Donuts part-time (more than an year)

    Pros

    Flexible scheduling, and I can't think of anymore.

    Cons

    The employees do not have good work ethics. Many call offs, coming in late, standing around and using cell phones. They are very seldom held accountable for their actions.

    Advice to ManagementAdvice

    Better training of store managers and assistant managers.

    Doesn't Recommend
    Neutral Outlook
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