Ferrellgas Partners

  www.ferrellgas.com
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Ferrellgas Sales vs Operations impacts bottom line

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Account Manager  in  Colorado Springs, CO (US)
Current Employee - Account Manager in Colorado Springs, CO (US)

Pros

Ferrellgas provides a strong team environment, quality training and a good propane solution for commerical and residential accounts. The base pay and varied commission payout are pretty strong. The benefits are great and the sales team is strong. Serivce team is strong.

Cons

There is a huge gap between sales and operations, which will impact an account manager's income due to lack of installation support, poor internal communication, lack of response time from operations management and complicated reporting requirements in order to get some commissions paid out. Management over operations is lacking in leadership and execution. Competitive pricing is a concern, as account managers are fighting with lower margins and customers or prospects are typically getting charged a higher-than-average cost for product. Pricing teams and operations managers often change prices even after signed agreements are received.

Advice to ManagementAdvice

Develop a better way to track poor performing operations mgt team members, as this greatly impacts getting sold accounts installed and account managers getting paid correctly and on time. Customers need to be treated better with regard to consistent and fair pricing - stop changing their price just to make your profit margins.

Recommends
No opinion of CEO

Other reviews for Ferrellgas Partners

  1.  

    Good Place to Work, But Not For Everyone.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Delivery Manager  in  Olympia, WA (US)
    Current Employee - Delivery Manager in Olympia, WA (US)

    Pros

    Seasonal business allows for ease of taking time off during the summer months. Employer is helpful in providing equipment to make work somewhat easier, if a little more binding (laptop/cell phone). Good benefits and employee stock ownership plan are a plus.

    Cons

    Winter heating season is very hectic, which can cause frustrations and often the weather dictates how busy it is. Snow/Ice and cold conditions make for the most work, and also hampers deliveries, which is frustrating. Customers can be anxious and sometimes rude during these periods of time.

    Advice to ManagementAdvice

    For the most part, I think senior management is doing a good job. Communication is not horrible, but could be better in relaying things that are going on in the company. Some mid-level managers aren't very people friendly and those areas could probably do better if those in charge were replaced.

    Approves of CEO
  2.  

    Good company to work for with two distinct seasons.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Various Management
    Former Employee - Various Management

    Pros

    Great training program for new managers. At least back in 2001, and I don't know why they would have gotten away from it since then.

    Cons

    A lot of management positions were eliminated when the company started centralizing a lot of the business. This provided a challenge to see future growth opportunities.
    If you are in operations, you will go home smelling like ethylmercaptain frequently. You will get so use to the smell that you will not even realize that you have that odor with you.

    Recommends
    No opinion of CEO
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