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There are newer employer reviews for First Niagara Financial
There are newer employer reviews for First Niagara Financial

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Helpful (2)

Immature

  • Comp & Benefits
  • Senior Management
  • Culture & Values
Current Employee - Anonymous Employee in Lockport, NY (US)
Current Employee - Anonymous Employee in Lockport, NY (US)

I have been working at First Niagara Financial full-time (Less than a year)

Pros

Top compensation for the area
Great package overall
Potential flex hours and emoting
Excellent culture, at least on paper
Decent building

Cons

Old technology
Old mentality
Poor coordination among different groups/business units
Overall extremely immature in process, IT, etc
Blind choice of technologies by the business
Held together by bubble gum
Nowhere to grab lunch

Advice to Management

Focus on your direct reports, not your career aspirations

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  1. Helpful (1)

    Up and Down

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Albany, NY (US)
    Current Employee - Customer Service Representative in Albany, NY (US)

    I have been working at First Niagara Financial full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great coworkers. At one time, our department had their own corporate culture, and it was fantastic. Advancement within your own area is extremely possible, despite what others say here.

    Cons

    Sigh... well, having lived through the HSBC conversion and coming out (mostly) intact: the micromanagement of employees, the fact that we were outright told to LIE to customers, the policies that are broken one minute and enforced the next... all very horrible.

    Additionally, the bank has begun using a temp agency to fill certain positions, leading to training groups of twenty that have no idea what to do, and that can easily dispose of half themselves within a months time.

    Also? The pay is not nearly enough.

    Advice to Management

    Try actually evaluating the quality of the people you hire instead of just mass hiring. It might help. Also, before promoting people, see how they do with employee engagement.

  2. Disappointing , no room for advancement

    • Senior Management
    • Culture & Values
    Former Employee - Relationship Banker
    Former Employee - Relationship Banker

    I worked at First Niagara Financial full-time (More than 8 years)

    Pros

    Convenient locations, very nice coworkers.

    Cons

    Does not promote from within, raises are very small, sales pressure is ever increasing and the company is trying to force everyone in retail to work harder to finance their acquisitions.

    Advice to Management

    Value the people that built the company. Not everyone from outside is better than whom you already have working there. Re interview your current staff, they have a lot to offer.

There are newer employer reviews for First Niagara Financial
There are newer employer reviews for First Niagara Financial

See Most Recent

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