There are newer employer reviews for Flextronics

1 person found this helpful  

Very poor company

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Customer Service Technician  in  Atlanta, GA (US)
Current Employee - Customer Service Technician in Atlanta, GA (US)

I have been working at Flextronics full-time for more than a year

Pros

Usually flexible schedule
Exposure to new mobile devices.

Cons

The management of the the RTS division is pitiful. I often wondered just how these people got their jobs.

The new hire training was a joke. The on-site training was full of drama and personal intrigue. There is no support from mid or upper management. If you follow policy, you are wrong. If you do not follow policy, you are wrong.

The company mantra is "Assign blame at all costs but, don't actually fix a problem."

Don't hope for a promotion unless you are a buddy of the person doing the promoting.

Raises are non-existant. Management has no idea of how to motivate, reward, or inspire.

Advice to ManagementAdvice

At this point I would say clean house and start over. The problems are rooted so deep I see little hope to improve with current leadership and culture.

Fortunately I am moving on and have been hired by a company that is always in the top ten companies to work for.

Good riddance.

Doesn't Recommend
Negative Outlook
Disapproves of CEO

444 Other Employee Reviews for Flextronics (View Most Recent)

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  1.  

    A good place to get started

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Process Engineer  in  Zalaegerszeg (Hungary)
    Former Employee - Process Engineer in Zalaegerszeg (Hungary)

    I worked at Flextronics full-time for more than 10 years

    Pros

    Flextronics is a very flexible company with wide range of interesting and challenging jobs. It's pretty easy to get hired and a very good place to start up your carrier.

    Cons

    However as easy to get hired that easy to get fired too.. As soon the company loses a business it starts to fire the employees without delay. Many times they warn employees very late, they get the information about the coming layoffs from the media earlier than from the company.

    Stress is also a main factor, I wouldn't recomment Flextronics to someone with family.

    Advice to ManagementAdvice

    Profit and customer satisfaction is important but the employees are the ones who make a company successful. Flextronics should care about his employees much better. There is a very big place for improvement in culture as well.

    Recommends
    Negative Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Wants to have good customer service, but doesn't understand how

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Flextronics

    Pros

    Appears to want to improve customer service, Great lower management

    Cons

    Higher management is very detached, You hear a lot of text-book phrases about improvement and customer service but you quickly realize they are reading from a book and don't understand the underlying principles and qualities that lead to great customer service. Day 1 of training includes a slideshow that says "We are NOT legally required to give you breaks, but we do." That, in itself, shows that they are more concerned with setting the stage for removing breaks than they are with understanding why breaks are important for morale.

    Advice to ManagementAdvice

    Get more in touch with lower levels of employment, understand their daily journey and needs, and higher someone who truly understands the spirit of great customer service and employee relations, not someone who reads from customer service books and uses a lot of clip art.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
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