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Working for Gamestop

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Buyer  in  Atlanta, GA (US)
Current Employee - Buyer in Atlanta, GA (US)

I have been working at GameStop

Pros

Offer flexible schedule. Opportunities to advance. Good benefits. Employee discount plan is really good. Interesting product to sell. Good co-workers.

Cons

Poor communication from management at times. Lack of recognition for a job well done often. Pay not on par with similar jobs at other companies

Advice to ManagementAdvice

Remember to thank your employees when they are doing a good job. Increase pay levels for all employees. Loosen labor budget to lower stress levels of management team members.

Approves of CEO

Other Reviews for GameStop

  1.  

    Starts Out Fun, But Goes Downhill Pretty Fast

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Game Advisor
    Current Employee - Game Advisor

    I have been working at GameStop

    Pros

    Pretty flexible with my school schedule.

    Not an incredibly demanding job if you are good at sales.

    The discounts on games are nice if you are a gamer. The company also gives a nice discount to Barnes & Noble which is great.

    Decent part-time job for those that are just starting in the work force, are in school, or just need a little extra cash every month.

    Cons

    There are never enough man hours to keep the store clean as well as effectively serve all of the customers that come through the doors.

    There is little to no training. You are just thrown in and expected to pick things up as you go along.

    Pay is not that great compared to the amount of work that is done.

    The opportunity for advancement in the company is pretty slim. It is mostly about luck and waiting for those above you to either get fired, quit or move to other stores.

    Upper management was incompetent. There is a total disconnect between the District and Regional Managers and the actual way that the stores function. They pop in every 3-4 weeks, fuss about how your store sucks then pile on more work to your already long list of things to do.

    The company is only concerned about selling pre-orders on games and subscriptions to its Game Informer magazine. You must meet a percentage quota weekly or risk being "coached" and then eventually fired. This can lead many associates to be very pushy or out right lie just to meet quotas. If you do not believe me go to a GameStop and see how persistent, to the point of aggravation, they can be to get a reserve or sub.

    The company is vastly unorganized. Sales promotions or changes in the functions of the stores are expected to trickle down to lower employees, which never happens. Many functions of the stores like explaining extended warranties and pre-order bonuses should be stream lined and clearly posted so that every sales transaction does not take 5-10 minutes to explain all the things they want you to push on the customer.

    Most of their marketing is awful and the GameStop TV that plays continuously at the store can drive you nuts with how awful the writing is.

    Advice to ManagementAdvice

    Please make your employees a priority. We are under appreciated and overworked, but we are the ones on the front lines making your company happen. Better pay and some sort of compensation for pushing all of those subscriptions and reservations besides not getting chewed out would be nice.

    Disapproves of CEO
  2.  

    Overall..fun experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Game Advisor  in  Laurel, MD (US)
    Former Employee - Game Advisor in Laurel, MD (US)

    I worked at GameStop

    Pros

    Working at GameStop has some great pluses:
    -Obviously working with video games
    -Driving the customer towards certain purchases using advanced knowledge
    -Swag
    -Game checkout policy
    -Manager's conference

    Cons

    And...the minuses-
    -District Managers are irrational
    -Older customers become unruly
    -Emphasis on numbers--reserves and subs
    -Rule for not playing on the demo kiosks--even if it is to promote a game for a customer.

    Advice to ManagementAdvice

    Try not to treat your Game Advisors like they are slave laborers...create a fun, incentive field environment to increase productivity.

    Doesn't Recommend
    Disapproves of CEO
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