Hilton Worldwide
3.3 of 5 578 reviews
www.hiltonworldwide.com McLean, VA 5000+ Employees

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1 person found this helpful  

Good Job with VERY POOR MANAGEMENT

Anonymous Employee (Former Employee)
Muskegon, MI (US)

I worked at Hilton Worldwide part-time

ProsThe JOB itself was awesome and staff was friendly and worked together great as a team.

ConsVery Poorly Managed. Very Immature, failed to manage the hotel by the HILTON Standards as we were trained. New and vacant positions were not posted accordingly, "Favorites" were selected for promotions despite their lack of qualifications. It's pretty bad when you have an AGM that doesn't know her way around a computer, let alone Word / Excel. The overall morale at the hotel is very negative. Staff is unhappy and they don't know who to go to... as upper management failed to keep confidential conversations associates brought to him as concerns directly back to the GM. GM doesn't follow protocol or hotel standards set by Hilton. Staff is yelled at and talked down to in front of guest. Regular guest and long term guest have NO Idea who the GM is... other then perhaps a name on the board.

No room for advancement, minimal pay, very negative environment.

Advice to Senior ManagementUpper Management needs to take a good hard look at the way this property is being managed. Would strongly recommend a confidential & anonymous peer review to get the overall HONEST feelings from staff without them being intimidated or have fear of loosing their jobs because they spoke up. Send out random surveys to the regular or long term guest to rate or give input about management.

Just because everything might look good on paper, doesn't mean that things are good. The GM was constantly on a kick about staff not getting along, however the overall problems are a result of poor management. Those on the same level need to be treated as equals and not be given special treatment because they are your brown-noser. JOB Descriptions should be standard for all HILTON properties and alike, requiring the same qualifications across the board. Positions need to be posted and go thru a proper POSTING Period so their are EQUAL Opportunities for ALL. STAFF.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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1 person found this helpful  

Troubled times at a great corporation

Vice President (Current Employee)
McLean, VA (US)

I have been working at Hilton Worldwide full-time for less than a year


Pros: Mission is brilliant Global impact The most respected role in the company… Cons: Current leadership doesn't collaborate. Private owners (Blackstone) conflict on priorities as the organization. No one is… Advice to Senior Management: Get Blackstone out of your shorts. Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company… More

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Good door opener when leaving company

Anonymous Employee (Former Employee)

I worked at Hilton Worldwide


Pros: Overall benefits of working for large company, work life balance,… Cons: not as many opportunities as expected Advice to Senior Management: advertise opportunities more to internal employees Yes, I would recommend this company to a friend More

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A World of Opportunities for You From Oahu to Ontario, Hilton Worldwide continues to grow throughout the United States and Canada. Conrad Hilton founded our company in 1919 in Cisco, Texas, and developed a lasting… Full Overview

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