Hilton Worldwide

  www.hiltonworldwide.com
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650 Employee Reviews (View Most Recent)

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Excellent Company

Night Auditor (Current Employee) Miami, FL (US)

ProsDecent benefits package and phenomenal training, especially for those on the career path in the hospitality industry.

ConsSome corporate policies are self-defeating and harm the income potential of certain hotels in the long run.

Advice to Senior ManagementPlease re-evaluate your policy on credit card transactions for upper level hilton rewards members, as credit card fraud is running rampant and you are doing a disservice to your guests by not adequately ensuring their security by verifying cards at POS with government issued photo ID's. In addition, the policy of over-selling hotels is not one practiced by all brands (as I was mistakenly informed and later confirmed on my own) and does not promote brand loyalty, which is one of Hilton Worldwide's strengths. Guaranteeing a reservation should ALWAYS guarantee that reservation except in cases beyond the control of the hotel, such as storm/flood/eletrical/etc.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Grew through the growing pains!

    Anonymous Employee (Former Employee)

    I worked at Hilton Worldwide full-time for more than 3 years


    Pros: Great coworkers and excellent clientele. Cons: Inexperience as it was a new enterprise with penny-pinching at… Advice to Senior Management: Realize that the minions are the ones making you look… Yes, I would recommend this company to a friend More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    2 people found this helpful  

    Career Damaging Experence

    Information Security (Former Employee) McLean, VA (US)

    I worked at Hilton Worldwide full-time for less than a year


    Pros: Industry average salary, nice building and work environment, some really friendly people to meet and… Cons: Former AOL employees have hijacked the IT Department and I was severely mislead on the status of the environment and the willingness and ability/ knowledge… Advice to Senior Management: Your IT department is in grave danger of costing you significant brand damage (already occurring) and from an IT… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More
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