There are newer employer reviews for Hilton Worldwide

 

Excellent Company

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Night Auditor  in  Miami, FL (US)
Current Employee - Night Auditor in Miami, FL (US)

I have been working at Hilton Worldwide full-time for more than 3 years

Pros

Decent benefits package and phenomenal training, especially for those on the career path in the hospitality industry.

Cons

Some corporate policies are self-defeating and harm the income potential of certain hotels in the long run.

Advice to ManagementAdvice

Please re-evaluate your policy on credit card transactions for upper level hilton rewards members, as credit card fraud is running rampant and you are doing a disservice to your guests by not adequately ensuring their security by verifying cards at POS with government issued photo ID's. In addition, the policy of over-selling hotels is not one practiced by all brands (as I was mistakenly informed and later confirmed on my own) and does not promote brand loyalty, which is one of Hilton Worldwide's strengths. Guaranteeing a reservation should ALWAYS guarantee that reservation except in cases beyond the control of the hotel, such as storm/flood/eletrical/etc.

Recommends
Positive Outlook
Approves of CEO

714 Other Employee Reviews for Hilton Worldwide (View Most Recent)

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  1.  

    hampton inn in woodstock, ga; awesome company to work for esp if you love working with pple

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front Desk Agent  in  Woodstock, GA (US)
    Current Employee - Front Desk Agent in Woodstock, GA (US)

    I have been working at Hilton Worldwide part-time for less than a year

    Pros

    awesome and fun work environment, great associates,

    Cons

    lack of benefits, paid time off, etc

    Advice to ManagementAdvice

    involve employees in the day to day running of the business.you will be surprised at some great ideas they may have!

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Grew through the growing pains!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hilton Worldwide full-time for more than 3 years

    Pros

    Great coworkers and excellent clientele.

    Cons

    Inexperience as it was a new enterprise with penny-pinching at the upper level.

    Advice to ManagementAdvice

    Realize that the minions are the ones making you look good!

    Recommends
    Neutral Outlook
    Approves of CEO
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