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3 people found this helpful  

Do not work there more then a few years, any longer will hurt your career.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - IT Analyst  in  Edmonton, AB (Canada)
Former Employee - IT Analyst in Edmonton, AB (Canada)

I worked at IBM full-time for more than 10 years

Pros

work at home option, though that could be seen as a negative as could be working all hours of day and weekends

Cons

The pay was below market value, and either no raise, or 1 percent, well below inflation and cost of living. Bonus program not meaningful as well, so no incentive to exceed, as no reward in the end.

Moral is terrible, the people are good, just don't care as the life has been taken out of them. Company does not seem willing to try to increase it either, even the smallest things might help, but management would never get it approved if they wanted.

To difficult to focus on work, as company throws to many road blocks at employees, smallest change requires a lot of paperwork and process to get through.

To many new processes coming in, which are not properly implemented and poor tools. Process owners do not even understand the processes they are implementing.

Would not recommend to a person who wants a long term career with IBM, a few years is more then enough. Get some experience working on some projects or enterprise software and systems, and then move on. Anymore and you will be doing your career a disservice as no way to advance or even make enough to support your family over the long run.

Advice to ManagementAdvice

Care about your employees, I went to a new place, that cares, and makes the world of difference. Work way harder then I have in the last 5 or 6 years at IBM and I love it. Small things make the difference. Also reexamine your Pay, as it is woefully low for technical people, and when the economy turns around, IBM might no longer be able to attract local people, as they struggle right now. Can't do everything from India.

Doesn't Recommend
Negative Outlook
Disapproves of CEO

11702 Other Employee Reviews for IBM (View Most Recent)

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  1. 4 people found this helpful  

    Good for a jumping off point, bad for a career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Systems Administrator III (Jazz In IBM Terms)  in  Columbia, MO (US)
    Current Employee - Systems Administrator III (Jazz In IBM Terms) in Columbia, MO (US)

    I have been working at IBM full-time for more than a year

    Pros

    Benefits are some of the best in the industry, IBM brand still looks good on a resume. Great place to gain experience.

    If you are a high performer and show it you can possibly be recognized for it with financial incentives but this also depends on how well you play into the politics more than anyone likes to admit.

    Lots of opportunities to build your skill-set, if you prove that you can get things done early on you will get the interesting high skill work as it comes in.

    Cons

    In these new "delivery centers" micromanagement is the encouraged norm not the exception. Be prepared to be forced to sit though lots of useless "GDF education" seminars which rehash the same information over and over about how you should be working (and then management will want you to do it a different way anyway after the seminars.) Also once a year all employees have to use a time tracking tool for about a month, where everything that is done has to be logged and analyzed to decide if the work can be done efficiently by less people or not.

    This is an extreme cost cutting environment, instead of having a real catering service they contract that to a local gas station. Things in the building that break will not be fixed for months in the future, if they even are at all. Overtime hours getting revoked is the norm, some teams inside the building have lost entire clients due to the overtime crunches but management doesn't care.

    With this new "GDF methodology" the hiring of inexperienced people is also the norm. Plenty of people in low level system administration positions have never even logged into a server before.

    Salaries are also below market rate.

    The focus on team metrics is also a little extreme, too often it gets to the point where more time is spent trying to game the metrics system rather then trying to improve the real processes.

    People see the writing on the wall and know that in a few years most of the jobs will be done from India.

    Advice to ManagementAdvice

    There is some good stuff in the new GDF methodology but also lots of bad, stop trying to force it as the "one size fits all" solution to all of your problems.

    Stop outsourcing critical and high skill jobs to India, those of us in the US spend to much time cleaning things up after India breaks something, it has to be cheaper to just do it the right way to begin with (especially when SLA penalties are factored in)

    Stop the cost cutting environment and over-focus on secrecy, we don't even have windows in our office (they are covered with some sort of tint so you can't see in or out.) Comparisons are made all the time to a Soviet-era factory among employees.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  2. 2 people found this helpful  

    A company of companies

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer (Band 6)  in  Campinas, São Paulo (Brazil)
    Current Employee - Software Engineer (Band 6) in Campinas, São Paulo (Brazil)

    I have been working at IBM full-time for more than 3 years

    Pros

    A lot of brands, units, and an infinite amount of projects with great flexibility to move among them. This enables employees to change roles and move into new projects. Sometimes this even happens when the employee has no previous knowledge or experience on the new area.
    Stable company, very focused on earnings and always with a vision for more growth.

    Cons

    We all work for the company stockholders. This seems much more like a financial company than anything else (service, it, etc): everything is calculated and there is always a cost/risk pair to it.
    Companies nowadays call their employees "resources", IBM calls them "cost".
    Too deep hierarchy. It's hard to know what is going on up there.
    Managers are moved from projects/areas/units/brands every 2 years, so you get a new manager who might or might not know about your project and how your team works... this is usually really bad. As always, there are some exceptions.

    Advice to ManagementAdvice

    Get to know your team and also learn about Critical Chain.

    Recommends
    Positive Outlook
    No opinion of CEO
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