Glassdoor is your free inside look at Internap Network Services reviews and ratings — including employee satisfaction and approval rating for Internap Network Services CEO J. Eric Cooney. All reviews posted anonymously by Internap Network Services employees.
I worked at Internap Network Services full-time for more than a year
Pros – Good pay- higher than normal/ up to 10% of salary in bonus based on performance ("up to" being the optimal words here)
Good benefits- employee pays half/Internap half
Open to outside the box ideas/fun projects to work on
Nice new office with gym access/Starbucks/mall
21 paid days off
Ability to work from home on occasion, depending on your manager
Exciting and fast-paced industry with lots of potential
Cons – Constantly changing direction on goals
Long hours/high stress - frequently up to all hours of the night finishing projects for the board only to scrap them later or have to re-do
Competition among departments- very dog-eat-dog
Buy-in is needed from everyone so it takes a long time to make decisions
Everything seems to be done last minute with little thought going into planning - general mindset of do it halfway now and fix it later
Can't turn off work - expected to be available at any time
High turnover in general - about 50% and higher in sales - rare to meet anyone with tenure longer than two years
Not a very social culture overall - don't expect team sports, lunches, happy hours or christmas parties
Not a lot of interaction with senior management- very tiered/lots of middle management, little communication from the top
Very cheap - will choose the most incompetant vendors in the name of saving a dollar/management questions every nickel and dime spent to the point of exhaustion
Don't invest in employees - use them and lose them attitude/not generous with company bonuses
Inflexible- vacation time is accrued, so if you don't have it when you need it you are SOL - not willing to work with you
Advice to Senior Management – If you invest in your employees the dollars will follow - not the other way around. In order to truly change the culture it must come from a place of genuine appreciation for employees. It starts at the top. Celebrate the successes you do have. Find a way to make people feel valued and they won't mind the long hours and might even stick around longer. Employee happiness and retention rarely results from a high salary. You have people that are intelligent and know how to get the job done in management, they just need to work on motivating and inspiring their employees.
No, I would not recommend this company to a friend
2012-12-13 15:24 PST
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