Jagex

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53 Employee Reviews (View Most Recent)

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9 people found this helpful  

Great people lead by senior managers they can't bring themselves to trust

(Current Employee) Cambridge, East of England, England

ProsThe people are great, all interesting, capable and all care about the finished product. Lots of them participate in extra-curricular activities and actively seek fresh blood and offer advice to interested parties.

Nice benefits : gym membership, pension arrangements, healthcare, subsidized canteen, good office building,

You're working for a company that makes games!

Despite all the cons below I do believe there are far worse places to work. Colleagues are very supportive when other teams are under unpleasant pressure and go out of their way to help when they can.

ConsUnpaid overtime is expected, this is apparently industry standard but not exactly nice.Recently (last few weeks) shifted to mandatory overtime for several teams. This makes the unpaid aspect to the overtime downright unpleasant.

Limited promotion prospects; management and exec roles are mostly external hires.

History of unsuccessful attempts to branch out from the core game, each repeating some trends that could have been addressed, e.g. shifting direction frequently on key mechanics and ignoring early warning signs, such as testers and developers on the project admitting "This game isn't fun" and multiple changes in creative leads for the same product.

Communication between teams is often lacking, resulting in unnecessary, premature or wasted work.
Middle Management get panicky near milestones, resulting in sudden micromanagement and slightly raised tempers, but often appear disinterested (late for meetings discussing the project, slow to respond to questions) in the intervening periods.

No granularity on importance of decisions, every request is "critical" and "top priority" which has to be done "ASAP". Decisions may be later overruled subject to another manager or executive's whim.

Advice to Senior ManagementReview projects regularly, especially before putting significant investment into them, and be prepared to cut projects that don't look worth it any more.

Pick some individuals you trust to have a complete and detailed vision for a given product. Back their decisions and make sure they have as much visibility as possible of what is going on in their given product.

The image you give to your workers is important, they currently seem to think you haven't a clue. Better-informed workers are better able to trust you, know what parts of their work are important and make decisions when unexpected problems arise which fulfil the spirit of the instructions they've been given .

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

    14 people found this helpful  

    Potential but rapidly going downhill

    Anonymous Employee (Former Employee) Cambridge, East of England, England

    I worked at Jagex full-time for more than 5 years


    Pros: The people although they seem to be doing their best to get rid of pretty much anybody who's been there for a… Cons: Where do I start? Incompetent senior management. Maybe I should highlight and underline that? In fact I can't think of one senior manager who could actually… Advice to Senior Management: It's too late for that. How the current team is… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

    8 people found this helpful  

    Great company, poor senior management

    Anonymous Employee (Current Employee) Cambridge, East of England, England

    I have been working at Jagex full-time for more than 5 years


    Pros: The staff are friendly. The perks are pretty good. Quarterly fund for department 'Jollies' like a dinner… Cons: Lack of a stable direction from senior managers. Loss of the Jagex identity with both staff and players (and just getting worse despite the… Advice to Senior Management: Once a plan is developed stick with it. Stop changing your minds so often. This causes uncertainty within the company as well as costing the… No, I would not recommend this company to a friend More
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