281 Employee Reviews (View Most Recent)

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Building relationship

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Customer Service  in  New York, NY (US)
Current Employee - Customer Service in New York, NY (US)

I have been working at JetBlue

Pros

Friendly environment, Good salary and path to grow.

Cons

Busy schedule, rough hours, more close relationship between crew members and management. Better IT

Advice to ManagementAdvice

Better relationship with crew members

Recommends
Approves of CEO

Other Reviews for JetBlue

  1. 1 person found this helpful  

    Good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Marketing Coordinator  in  Forest Hills, NY (US)
    Current Employee - Marketing Coordinator in Forest Hills, NY (US)

    I have been working at JetBlue

    Pros

    The environment here is very friendly. You own your work and there you dont feel like you are being micro-managed. Its a very young department (marketing) - I would say the average age is 28. Very energetic and smart group of people.

    Cons

    politics - as always. Titles matter. its clear who runs the show and who's ideas are heard - managers and above.

    Recommends
    Approves of CEO
  2. 1 person found this helpful  

    Ok, immediate Team members and managers are very talented individuals. IT Directors and EVP-level poor fit for JetBlue

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at JetBlue

    Pros

    - Very talented individuals in IT to work with.
    - Good Benefits
    - Good work culture

    Cons

    - IT Directors have no focus
    - Many poor decisions made by IT Directors
    - Forced sense of appreciation

    Advice to ManagementAdvice

    IT EVPs should stop treating IT crewmembers as expendable and replaceable by lower skilled workers and should promote within.

    Recommends
    Approves of CEO
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