Cookies help us deliver our services. By using our services, you agree to our use of cookies. Click here to learn more
There are newer employer reviews for Kroger
There are newer employer reviews for Kroger

See Most Recent

Former Customer Service Rep

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Customer Service Representative in Kettering, OH (US)
Former Employee - Customer Service Representative in Kettering, OH (US)

I worked at Kroger full-time (More than 5 years)

Doesn't Recommend
Neutral Outlook
Approves of CEO
Doesn't Recommend
Neutral Outlook
Approves of CEO

Pros

Flexible hours for students, acceptable health benefits if you work full time, easy interview process.

Cons

The culture is increasingly hostile to lower level employees. At first Kroger had a great work environment, now micromanagement and heavy handedness prevail.

Advice to Management

Settle down. Not everything is a big deal. If you give a little to your employees you will get a lot back.

reviews filtered by
  • Any Location
  • Any Job Title
  1. Great Opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Blue Ash, OH (US)
    Former Employee - Customer Service Representative in Blue Ash, OH (US)

    I worked at Kroger full-time (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    I was able to move up really quickly when a position opened up. They noticed my potential and excellent work attitude and I was given what is known as a Merit Raise... Kroger is unionized and the only way to get a raise is to work there so many hours, or get a Merit Raise. The Merit Raise gives you 2 pay scales above what you were getting paid but there's something about it only being allowed once.

    Cons

    Strict rule enforcement can seem mundane and pointless. There's always someone important walking around who notices something.

    Advice to Management

    Ask more questions! Show more care to the little guy and you will see a great increase in work performance.

  2. good solid company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Department Head in Knoxville, TN (US)
    Current Employee - Department Head in Knoxville, TN (US)

    I have been working at Kroger full-time (More than 5 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    They promote from within better than any other company I've worked for.
    The range of employee ages makes for a unique environment...everybody fits!

    Cons

    Some employees have been there forever and are wonderful whereas some employees have been there forever and are a drag to the work environment.

    Advice to Management

    Pats on the back aren't necessary, but they are free and (almost) better than money.

There are newer employer reviews for Kroger
There are newer employer reviews for Kroger

See Most Recent

Work at Kroger? Share Your Experiences

Kroger

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.