There are newer employer reviews for Level 3 Communications

3 people found this helpful  

Many years as employee in various positions

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Senior Engineer in Denver, CO (US)
Current Employee - Senior Engineer in Denver, CO (US)

I have been working at Level 3 Communications full-time (more than 5 years)

Pros

Lots of desire to dominate the world of communications. Well capitalized. Generally pays very well. Beautiful campus set near Denver Colorado.

Cons

Difficult to accomplish some projects because of "pocket veto". Overly focused on capex expenses as opposed to operating costs. Has become less agile as it has grown larger and larger.

Advice to ManagementAdvice

Are you in too many businesses?

Doesn't Recommend
Neutral Outlook
Approves of CEO

481 Other Employee Reviews for Level 3 Communications (View Most Recent)

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  1. 6 people found this helpful  

    Great place if you are lucky to have one of the existing gold mine accounts.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director in San Francisco, CA (US)
    Former Employee - Director in San Francisco, CA (US)

    I worked at Level 3 Communications full-time (more than an year)

    Pros

    Good network, solid technical delivery to Fortune 50 customers and large internet providers of larger pipes. Big bandwidth users just keep buying more.

    Cons

    Everything outside of their wholesale, service provider and content business. B2B services for SMB market and Enterprise are a joke with small footprint and reluctance to serve what they call "OFF NET" locations (which most businesses are). Don't take a B2B sales job here, it is a turnover factory.

    Advice to ManagementAdvice

    Stick to the wholesale backbone business, you have no clue how to sell to the B2B market and lack any consumer segment revenue to support solid last mile products, you will never beat AT&T or VZ at this game. Service offerings are simply not competitive.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 2 people found this helpful  

    Staffed with incompetent people. Director level and above grid locked. No customer focus.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Manager
    Current Employee - Customer Service Manager

    I have been working at Level 3 Communications full-time (more than 5 years)

    Pros

    There are a handful of talented individuals at Level 3.
    Their pay seems high.
    A ton of assets and potential to do great things.

    Cons

    - Overwhelming number of incompetent workers, many with poor communication skills that should not be in a high tech industry.
    - The Sales Org has the Service Delivery team on a very short leash. Service Delivery team can't focus on existing customers because their constantly being pulled into Sales meetings to help win new customers, and help sales meet their quota. It's a horrible service delivery model.
    - The IT Development is always focusing on the "next big system" that is supposed to make everything peachy, but they never fix what is already broke, so we're constantly having to band-aid solutions that cause delays, but no one seems to care.
    No one has a voice. You can find a major fix to a problem, but there is no one you can go to to help unfortunately.
    - There are a few key players high up that make decisions, and don't have a clue what the resulting consequences are. None of the Director or Manager level have the backbone to stand up for what is right.
    - The company runs by fear and negativity. The messaging to the employees is that you are not never good enough, and there are unrealistic goals that can never be met.

    Advice to ManagementAdvice

    The company needs a culture change. We need to change to a high tech look and feel. We need to empower our front line employees, and stop badgering them. Give everyone an equal voice, and promote honesty, and truthfulness. We need to stop and listen to what the employees are saying.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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