MasterCard

  www.mastercard.com
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Great resume-builder but has ways to go to become what it CAN be -- the Intel of payments!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Business Leader  in  Purchase, NY (US)
Former Employee - Business Leader in Purchase, NY (US)

I worked at MasterCard full-time for more than 8 years

Pros

- Almost bulletproof, revenue-generating business model
- Strong brand built from the strength of its distribution, products, and the "Priceless" campaign
- Global company
- Seasoned, competent executive management
- A lot more entrepreneurial than it gets credit for
- Work-life balance
- Cool office for a Fortune 500 company
- Getting better at horizontal structure

Cons

- Its business model, which is an open loop, makes it difficult to move fast since its dependent on issuers and merchants
- Hasn't yet earned credit for being a "technology" company within financial services
- Silos galore: functionally and geographically
- Executive management needs to narrow down its priorities since there are too many
- Although only just over 7,000 employees globally, it operates like a 700,000-person organization at times
- Some departments are becoming more intense -- lessening the work-life balance -- because of questionable strategic decisions
- Can't expect morale to increase just because of adding a pool and ping-pong table (they are nice additions) -- needs to be truly authentic
- High performers in middle management can be "stuck" because of the top-heavy organizational structure, coupled the company's above average retention rates

Advice to ManagementAdvice

The executive management leads who report to the CEO need to:
- Stick to their decisions;
- Prioritize their strategic imperatives per business unit and region.

They should take a page from the CEO who is very clear and sticks to his priorities and decisions. One comment on the CEO is he likes to be right and goes off gut feel at times. But overall, he's taking MasterCard in the right direction for the most part.

Recommends
Positive Outlook
Approves of CEO

Other Reviews for MasterCard

  1.  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Manager  in  London, ON (Canada)
    Former Employee - Project Manager in London, ON (Canada)

    I worked at MasterCard as a contractor for more than 3 years

    Pros

    Loads of opportunities, interesting projects

    Cons

    Too much admin. Process over Progress

    Advice to ManagementAdvice

    Reduce admin overload

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Human Resources

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Human Resources Analyst  in  Miami, FL (US)
    Current Employee - Human Resources Analyst in Miami, FL (US)

    I have been working at MasterCard full-time for more than 3 years

    Pros

    Great culture, good career development programs in place

    Cons

    a bit burecratic, flat organization

    Recommends
    Positive Outlook
    Approves of CEO
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