MasterCard

  www.mastercard.com
  www.mastercard.com
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1 person found this helpful  

Company Pays Well, but Management Personnel often have no backgrounds in the departments they manage

  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee

I worked at MasterCard full-time for more than 10 years

Pros

Company pays extremely well. Company is involved in the community. Company does not play games with employees' salaries.

Cons

Management moves from department to department, seemingly at will. Employees below "management" are locked in their positions "for life" quite often, and often must train new managers (within their own departments) as the managers come and go. There are people at this company in management who cannot manage people well, like any company, but instead of being let go, they either get moved or are often promoted. Company is far behind in technology despite stock prices being high. Unbelievable legal / paperwork beauracracy and processes get in the way of day-to-day business. For example, their lawyers must review all vendor and project quotes, taking months and months (while project deadlines are "static").

You will work 24x7, 365 days yearly (on-call, upgrades, and so on), depending on the department in which you work.

Horrendous management in some areas. I can understand not all engineers make great managers and vice versa, but people cannot speak intelligently about technology which they don't understand nor effectively manage their staff while being trained by them. If MasterCard ran a hospital's ER, they would move security or purchasing personnel into Emergency Room management positions, all the while attempting to effectively manage nurses, doctors, and surgical procedures (until the lawsuits and/or deaths resulted).

Advice to ManagementAdvice

Please stop "locking" people within departments. Do not reward "top performers" (who've received "exceeds" ratings and higher in their reviews) by never letting them move. You will lose these great employees (wink-wink) eventually as they will tire of training new manager after manager.

Recommends
Positive Outlook
No opinion of CEO

282 Other Employee Reviews for MasterCard (View Most Recent)

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  1.  

    Great business model, Good for your resume, Adequate compensation, Poor mobility options

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Leader  in  Purchase, NY (US)
    Current Employee - Business Leader in Purchase, NY (US)

    I have been working at MasterCard full-time for more than 5 years

    Pros

    - Unless there is a new player in the industry (possible but there are sizable barriers to entry), they will do well for at least the near future which reflects in the bonus
    - Good work-life balance
    - Great brand, looks good on a resume

    Cons

    - You may have opportunities to more laterally to which there is no real benefit, but don't expect upward opportunities
    - Most hires for new positions are external

    Recommends
    Approves of CEO
  2.  

    Strong Brand/Management but Limited Career Advancement Opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Leader  in  Purchase, NY (US)
    Current Employee - Business Leader in Purchase, NY (US)

    I have been working at MasterCard full-time for more than 5 years

    Pros

    Great work envinroment. Small company feel with motivated individuals. Superb executive leadership.

    Cons

    Dependence on issuers makes it hard for the company to drive quick change/be innovative.

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