MasterCard

  www.mastercard.com
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279 Employee Reviews (View Most Recent)

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Good Company in Confused State

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Anonymous Employee  in  Purchase, NY (US)
Former Employee - Anonymous Employee in Purchase, NY (US)

I worked at MasterCard

Pros

Very well positioned company to take advantage of existing as well as future trends in payment industry. Multiple connections and alliances among banks, processors and corporate partners enable MasterCard to be viewed as an attractive partner for electronic commerce and payments. Potential is high, execution is a challenge.

Cons

Very slow to enable advancements to take advantage of market conditions in a timely manner. Many self-driven innovations fall short of market needs. Current management changes and personnel displacements have created large gaps in expertise and "brain drain" syndrome. They appear destined to repeat past failures due to lack of experience among market-facing staff. Potential is offset by inability to execute.

Advice to ManagementAdvice

Create innovative products that can actually be used and earn profits. Do better market research. Mobile MoneySend, PayPass, InControl and others "sound good" but are not serving the needs of those who would use and pay for them as services.

No opinion of CEO

Other Reviews for MasterCard

  1.  

    A Changing Company, with Great Prospects

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  White Plains, NY (US)
    Former Employee - Anonymous Employee in White Plains, NY (US)

    I worked at MasterCard

    Pros

    -Dynamic new CEO with very good ideas and style
    -Strong balance sheet and core products
    -Strong brand
    -Changing payments landscape is making work much more interesting and challenging
    -Potential to be a really great place to work

    Cons

    -There is a very strong existing culture that limits internal communication, questions, and risk taking
    -New CEO is trying to change culture. This leads to 1) uncertainty in may parts of the organization and 2) Challenging internal politics
    -Risk that new CEO may not be successful

    Advice to ManagementAdvice

    Set up means to hear what all levels of the company are thinking and convince employees they are not risking career success by speaking out.

    Approves of CEO
  2.  

    Observe and Learn - Is almost non existent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Business Leader
    Current Employee - Business Leader

    I have been working at MasterCard

    Pros

    Compensation and work-life balance is among the best (except for peak seasons, which is normal in the financial and retail industries). Future vision and change strategy in place is great and if executed correctly, will be an even better place to work.

    Cons

    Excessive management layers and bureaucracies. No true channel for bottoms-up communication. Observing and learning from successful companies (e.g. Google, Apple, Walmart) and avoiding pitfalls from companies that failed (Kodak, Polaroid, American Automobile Manufacturers) is almost non-existent because of too much pride and ego in the excessive senior management layers. Really score in writing TPS reports and justifications.

    Advice to ManagementAdvice

    Walk the talk. The vision and strategy in place is great. Execute and pay attention to people who does the real work in the company.

    Approves of CEO
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