There are newer employer reviews for Mercer

 

One of the best cultures I have seen

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Principal in Toronto, ON (Canada)
Former Employee - Principal in Toronto, ON (Canada)

I worked at Mercer full-time (more than 5 years)

Pros

Smart, progressive and strongly value based culture. Good compensation package. Reasonable career advancement opportunities at junior levels

Cons

Limited opportunities for mid to senior level staff unless you are an actuary.

Advice to ManagementAdvice

Recent changes seem short sighted. Take a long term view and invest in product innovation.

Negative Outlook

673 Other Employee Reviews for Mercer (View Most Recent)

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  1. 1 person found this helpful  

    Overworked in relation to pay, limited job security, little room for advancement.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative
    Former Employee - Customer Service Representative

    I worked at Mercer full-time (less than an year)

    Pros

    Quick money, overtime more than available.

    Cons

    Most hiring at the Norwood office is done through a few temp agencies with a farm of workers, which in turn allows emotional managers the ability to fire you without cause. A revolving door, at least half of new hires through the temp agencies won't last a month. Not allowed to look at cell phones on the floor. Two 15 minute breaks monitored very CLOSELY. Heck they may even count the amount of times that you go to the bathroom.... not kidding.

    Advice to ManagementAdvice

    Can't say much, its very cost effective for the company so business wise, they are doing a hell of a job. They have mastered how to get the last second of labor from each and every employee.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2.  

    not bad for a college grad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Participant Services Representative in Norwood, MA (US)
    Current Employee - Participant Services Representative in Norwood, MA (US)

    I have been working at Mercer as a contractor (less than an year)

    Pros

    hires out of college, training is extensive, great atmosphere

    Cons

    temporary position keeps getting dragged out. The date when you can go permanent keeps changing and they can let you go at anytime. no job security.

    Advice to ManagementAdvice

    follow up with employees more and see what their goals are. If their goals are moving up in the company, as mine were, get a track set up for them and get them permanent sooner so they can move up the ranks.

    Recommends
    Neutral Outlook
    No opinion of CEO
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