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Netflix
www.netflix.com Los Gatos, CA 1000 to 5000 Employees
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Netflix Employee Review

  • Work/Life Balance
         
  • Career Opportunities
         
  • Culture & Values
         
  • Senior Management
         
  • Comp & Benefits
         
  • Disapproves of CEO

4 people found this helpful  

Customer Service Represenative

Hillsboro, OR (US)

Current Employee – been working at Netflix full-time for more than a year

ProsPay. $14/hr + benefits or ~$19/hr without benefits. (Not taking the $10,000 in benefits) Great employees.

ConsCompany is not transparent. Often customers will know a huge step taking by upper management before you do. Covering up or what I like to call lying to customers. This job will wear you down with customers, which is not the primary concern but middle management. No clear direction from supervisors they're just looking out for their jobs. One supervisor will differ from the other rapidly.

Advice to Senior ManagementPlease stop making this such a cut throat environment. When reps get it from customers and then you also tie our hands with middle management it makes us despondent and depressed. Most of the reps hate Netflix and stresses them out. Resort to drinking excessively and drugs as a solution to the stress the job implements.

No, I would not recommend this company to a friend

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