PODS

  www.pods.com
Work in HR? Unlock Free Profile

56 Employee Reviews (View Most Recent)

Sort: Rating Date

 

Great company so far

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Sales Consultant  in  Tampa, FL (US)
Current Employee - Sales Consultant in Tampa, FL (US)

Pros

Income potential is great if you have sales and customer service experience in a call center environment. Flexibility to work from home.

Cons

None that I could think of at the moment.

Advice to ManagementAdvice

Keep up the great training.

Recommends
Positive Outlook
Approves of CEO

Other reviews for PODS

  1. 3 people found this helpful  

    Frustrating... Though Pays Well

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Universal Customer Service  in  Clearwater, FL (US)
    Current Employee - Universal Customer Service in Clearwater, FL (US)

    Pros

    Promotes within company
    Decent pay rate for customer service
    Excellent pay for Sales (w/ incentives)
    Most supervisors are pleasant and friendly
    Positions open every so often, and it's not tough to move up
    Frequently has contests, Free food, appreciation days etc

    Cons

    OMG where do I start

    Quality control is horrendous and is over the top. Screw up on one call and watch your average drop to the floor! Like every call center, there are handle-time requirements... but never have I worked for a center that had a MINIMUM handle-time. Got a bad monthly review? No problem, here's your verbal. Do it again? Written. Writtens are extremely difficult to weed off, you need to have 3 months of nearly perfect averages to get off of a written.

    Working at PODS you will have to walk on egg-shells all day long. For me, this is extremely stressful. I've worked at this company for less than 2 years and I kid you not, I've seen more than 150 people hired and then fired shortly after.

    Most temporary agents are put there for the "seasonal" purposes... and then walked out the door after the season is over.

    Recommends
    Negative Outlook
    Approves of CEO
  2. 3 people found this helpful  

    PODS is the worst place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service  in  Clearwater, FL (US)
    Former Employee - Customer Service in Clearwater, FL (US)

    Pros

    Non the management is mean and disrespectful. They claim to have values but noone follows them.

    Cons

    Everything about the company is horrible! Do not work there.

    Advice to ManagementAdvice

    Start taking care of your employees!

    Doesn't Recommend
    Disapproves of CEO
There are newer employer reviews for PODS.

Worked for PODS? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.