PetSmart
3.1 of 5 792 reviews
www.petsmart.com Phoenix, AZ 5000+ Employees

792 Employee Reviews (View Most Recent)

Sort all reviews by: Date Rating
in
  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

3 people found this helpful  

better than no job at all but...

Pet Care Specialist (Former Employee)

I worked at PetSmart part-time for less than a year

Proslearning about/ handling MOST of the animals

Conslow pay, variable hours, annoying customers, frequently scheduled to work in dept. alone (basically getting paid barely above min. wage to do the work of 2-3 people and expected to give excellent customer service at the same time), hamsters

Advice to Senior Managementstart petcare/specialty out at a higher rate. the amount of physical labor required (weekly bedding changes/ scrubbing tanks/ feeding+ watering all animals in store/ administering medications etc...) to do the job on top of having to learn about not only all the animals in the store plus the products/habitats for them as well is way too much for min. wage and crappy hours.

No, I would not recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Disapproves of CEO

1 person found this helpful  

One of the worst places to work, period.

Pet Care Specialist (Current Employee)
Williston, VT (US)

I have been working at PetSmart part-time for more than a year


Pros: You get to work with animals Cons: Part-time employees are treated like dirt no matter how long you've been there, awful pay, inadequate training, most managers don't know P&P and it's… Advice to Senior Management: CARE a little bit more about your employees. Part-timers are hard working people too and deserve just as much respect as full-time associates. Read up… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Disapproves of CEO

2 people found this helpful  

PetSmart cares way more about profit than they do pets or their employees

Pet Trainer (Former Employee)

I worked at PetSmart part-time for more than a year


Pros: The customers: 95% or better are friendly, and share in common with the associates a love of animals. I have met some great people through… Cons: Some of the lowest hourly wages in retail - Corporate seems to take advantage of employees' love of animals and deep desire to help and… Advice to Senior Management: Show that you value your employees - pay them what they're worth. Find a way to change your sale prices without the wastefulness. Take a good hard… No, I would not recommend this company to a friend More

There are newer reviews on PetSmart.

Worked for PetSmart? Contribute to the Community!

PetSmart – Why Work for Us?

Company Information PetSmart, Inc. (NASDAQ: PETM) As the largest specialty pet retailer of services and solutions for the lifetime needs of pets, we employ approximately 52,000 associates and operate 1,278 stores and… Full Overview

Provided by employer [?]

Your response will be removed from the review – this cannot be undone.

Glassdoor is your free inside look at PetSmart reviews and ratings — including employee satisfaction and approval rating for PetSmart CEO David K. Lenhardt. All reviews posted anonymously by PetSmart employees.