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Great benefits, great company

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Phone Representative  in  South Bend, IN (US)
Current Employee - Phone Representative in South Bend, IN (US)

I have been working at Press Ganey full-time for more than a year

Pros

Great benefits - competitive salaries, good employee benefits
Strong culture that values the company's past, present and future
Clear mission, vision and values
Good opportunities for upward mobility

Cons

Culture is very collegial but fast-paced, especially in our department
My team's technology and equipment could use upgrading more regularly

Advice to ManagementAdvice

Visit in person with all departments and all levels within the organization more often

Recommends
Positive Outlook
Approves of CEO

94 Other Employee Reviews for Press Ganey (View Most Recent)

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  1. 6 people found this helpful  

    Former IT employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Employee  in  South Bend, IN (US)
    Current Employee - IT Employee in South Bend, IN (US)

    I have been working at Press Ganey full-time for more than 3 years

    Pros

    Was a great company to work for. Had a great culture of innovation, collaboration and team spirit. It trusted the workers and valued them. The teams themselves were wonderful to work with.

    Cons

    After recent change in management, there has been constant change or lack of direction would be more accurate. This has resulted in high level of attrition. While I hung on as much as I could, it was pointless to stay put without there being a team anymore. Most managerial decisions have been puzzling at best.

    Advice to ManagementAdvice

    None that would be taken.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 9 people found this helpful  

    Perpetual downward spiral

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Press Ganey full-time for more than 3 years

    Pros

    There are pockets of excellence hidden within the company. Find one, put your head down and do your job, and this place can be tolerable.

    Cons

    Seemingly never-ending string of exceptionally poor executives, poor decision making, zero accountability for poor performance at any level in the company. No direction, no vision from upper management. Spending money on wasteful things like it's going out of style.

    Extremely hostile work environment, very very political. Ideas are evaluated and promoted not based upon their merit, but upon who proposed them and to whom that person is connected.

    Advice to ManagementAdvice

    Go run someone else's company into the ground and give this once respectable organization a fighting chance.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
There are newer employer reviews for Press Ganey

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