Press Ganey
2.7 of 5 74 reviews
www.pressganey.com South Bend, IN 500 to 999 Employees

74 Employee Reviews (View Most Recent)

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4 people found this helpful  

Run into the ground

Sales (Current Employee)
Chicago, IL (US)

I have been working at Press Ganey full-time for more than 5 years

ProsThere is a nice level of flexibility in the job and the base pay isn't bad.

ConsDuring my tenure with Press Ganey, there have been 4 CEOs. Each one brings in their own team and tries to "fix" what's wrong with the company. They add products and services without truly integrating them so that we have a myriad different platforms and teams that don't interact.

Press Ganey's pricing models are so varied and complicated that it is difficult to tell a prospect what a service costs. That, coupled with PG being the high priced solutions, causes us to lose several deals.

As a sales person, they have instituted a new comp plan in 2013 (which we have yet to receive in writing) that is convoluted, difficult to calculate, and penalizes the sales person for any decrease in a current client's revenue. So if a client discontinues a service because it isn't working - that money cancels out any new sales that were mad. It's possibly the worst SCIP that I have ever had in my 10+ years in sales.

Advice to Senior ManagementStreamline your offerings, make pricing more competitive and simple, and don't push a product out to market without testing it's readiness.

No, I would not recommend this company to a friend

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  • Culture & Values
         
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6 people found this helpful  

Used to be a great place to work, not so much anymore

Anonymous Employee (Current Employee)

I have been working at Press Ganey full-time for more than 3 years


Pros: They are very flexible with your schedule - letting you… Cons: I used to really think Press Ganey was a great place to work, but in recent months my opinion has taken a complete reversal. This… Advice to Senior Management: Stop playing favorites with all of your friends and driving this company… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

1 person found this helpful  

Great Company to Work For!

Anonymous Employee (Current Employee)

I have been working at Press Ganey full-time for more than a year


Pros: I honestly enjoy working here. Everyone I interact with is friendly, helpful and supportive. I have found the communication coming directly from the… Cons: While it would be nice to all be in one location… Advice to Senior Management: Keep open the lines of communication so all employees are… Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More

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