Quest Diagnostics

  www.questdiagnostics.com
  www.questdiagnostics.com
There are newer employer reviews for Quest Diagnostics

2 people found this helpful  

Great advancement opportunities available in this company

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Director in Washington, DC (US)
Current Employee - Director in Washington, DC (US)

I have been working at Quest Diagnostics full-time (more than 10 years)

Pros

Advancement opportunity, very good benefits, multiple locations around the country to transfer to if opportunity presents itself.

Cons

Very big, sometimes voice is lost in the corporate strata.

Advice to ManagementAdvice

Listen to the people. Keep those who do the work happy.

Recommends
Positive Outlook
Approves of CEO

552 Other Employee Reviews for Quest Diagnostics (View Most Recent)

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  1.  

    Poor Leadership Causes Thrashing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Quest Diagnostics full-time (more than 8 years)

    Pros

    Casual atmosphere with good flex time options.

    Cons

    Senior and executive management team has little experience outside of MedPlus leading a company. Decisions made are often very shortsighted and causes thrashing and stress in the rank and file. Management team exhibits very little leadership capability however as with many companies the team cannot see their own shortcomings. A third party leadership assessment along the lines of an MLQ assessment would help to identify these shortcomings to the team. These managers cause a large amount of angst in the employees who have no confidence in their ability to make good or intelligent decisions.

    Advice to ManagementAdvice

    Get a third party assessment of the management team and weed out the poor performers.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2.  

    Warning: this company has no integrity, morals, ethics, or quality managers

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Quest Diagnostics full-time (more than 3 years)

    Pros

    There is not a single good thing I have to say about this company.

    Cons

    Be forewarned: this company's SOP is to lie and hide each and every mistake made by employees, even when it impacts patient care and outcomes. When presented with documented evidence of errors or wrongdoings, management vehemently denies the evidence, immediately covers up the error and then builds a case against the whistle blower, ultimately terminating the employee(s) based on trumped up charges. At first I thought it was just the business unit that I was assigned to, but further investigation indicated that these behaviors are corporate-wide.

    Quest markets themselves as a (Lean)Six Sigma organization, but there are incompetent managers and supervisors who insist on a tremendous amount of non-value added work (presumably to cover their rear ends) from poorly trained employees, already under the gun to produce results. (I guess it is true that managers and supervisors are promoted to their level of incompetence.) The culture is so bad that employees will change patient results--critical results that should be communicated to the physician immediately--because they (the employees) don't want to make a call to the physician's office.

    It's unfortunate that a prospective employee cannot assess the quality or integrity of the organization before they accept a position with Quest. Perhaps after reading this horror story they will think long and hard about working for a company that runs on lie after lie.

    Advice to ManagementAdvice

    Management is in total denial. Any suggestion would be immediately dismissed.

There are newer employer reviews for Quest Diagnostics

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