There are newer employer reviews for Rackspace

 

Overworked but learnt alot!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - DC Ops Tech in Slough, Berkshire, South East England, England
Former Employee - DC Ops Tech in Slough, Berkshire, South East England, England

I worked at Rackspace full-time (more than an year)

Pros

-Good Training
-Good place to start
-Rapid growth
-Lots of room for progression as a Tech
-Secure job, no redundancies

Cons

-Management dont listen to line-workers
-Constantly coerced into overtime due to company growing fast and difficulty hiring.
-Slightly lower salary than competitors.
-Bad shift rotas
-Sales oversell solutions, way more than customers need, they are too incentivised by commision

Advice to ManagementAdvice

-Pay your employees more to reduce churn
-Less middle management
-Dont overwork employees with overtime

Recommends
Positive Outlook
No opinion of CEO

487 Other Employee Reviews for Rackspace (View Most Recent)

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  1. 2 people found this helpful  

    A good place to get your foot in the door in the tech industry

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Managed Linux Administrator in London, England
    Former Employee - Managed Linux Administrator in London, England

    I worked at Rackspace full-time (more than 3 years)

    Pros

    A good place to get basic skills, you are thrown at the customers with relatively little experience but you tend to have the support of a relatively good team usually.

    Cons

    It tends to be career suicide to stay there longer than 2 years, promotions and career progression are based solely on tenior and are heavily biased with favoritism. Very low paychecks in comparison to the rest of the industry.

    Advice to ManagementAdvice

    Grow up, offer some grown up company inventives to your people to build and retain even better teams and then try to take on the likes of IBM, stop trying to use techies as managers it does not work and they tend to make severely biased decisions as they are not suitable for the role.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  2.  

    Virtualisation Engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Virtualisation Engineer in London, England
    Current Employee - Virtualisation Engineer in London, England

    I have been working at Rackspace full-time (more than 5 years)

    Pros

    Plenty of development and training

    Cons

    None at the moment. The best place for a tech to be.

    Recommends
    Approves of CEO
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