220 Employee Reviews (View Most Recent)

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1 person found this helpful  

worse company ever!!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Salon Manager  in  Wichita, KS (US)
Former Employee - Salon Manager in Wichita, KS (US)

I worked at Regis Corporation full-time for more than 3 years

Pros

easy to to promote, they promote within

Cons

anything and everything! There are so many cons I don't know where to begin!!!!

Advice to ManagementAdvice

Listen to your managers! Don't assume they aren't telling you the truth! Not everyone lies! Stand behind your employees!

Doesn't Recommend
Negative Outlook
Disapproves of CEO

Other Reviews for Regis Corporation

  1. 1 person found this helpful  

    Undervalued.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Hair Stylist
    Current Employee - Hair Stylist

    I have been working at Regis Corporation full-time for more than 5 years

    Pros

    I am a hairstylist working for this corporation. I am a trained professional paid on a commission verses 7.25 an hour basis. I feel underappreciated and used. I stand behind the chair for 12 hours somedays without so much as a restroom break like a robot. Low blood suger, dehydration and kidney infections are a common health concern for me. Customers are standing around with hands on hips always angry about the wait time while we're steadily cranking em in and out. Creativity is suppressed by stressed and hurried services all the while we are smiling and catering to demanding customers trying to make up for the flaws of a "first come first serve" system where some may call ahead of time and seemingly skip in line. We are to greet every client that walks in our salon, help with retail questions and transactions, answer a constaintly ringing phone all the while trying to perform a service on the client in our chair. We are forced to push retail to our service clients by following a retail based skit we are to memorize and perform for every customer in which we are graded. We must sell a minimum of three service clients products a day under the threat of reprimand not to mention we must get every client's name and email for if we fall under a certain percentage we are written up or terminated. We are paid a commission from a quota that we are to reach by charging 13.95 per haircut. Located inside wal-mart you can rest assured our customer base is after a bargain, and wal-mart caters to them by printing 7.99 coupons on the back of every customer receipt. If you think about it, what is 40-45 to 50% of 7.99. It's not even minimum wage, and with customers wanting stacked bobs and trendy specialty cuts your standing behind that chair for 45 minutes on some cuts only to receive a 7.99 coupon.

    Cons

    Most of the customers don't know I'm taking the loss for their savings. My supervisor told me to look at it as a gift I'm giving them. Where some could not get a haircut because they couldnt afford it.
    I can not seem to look at it as a gift. My work that I do to support my family is NOT a gift. I don't go out to eat if I can't afford it. You don't HAVE to have a haircut. Don't get one if you cant afford it. They say these coupons are bringing more clients in, but they are only bringing people in that don't want to spend money. You cant upsale a ticket to a client set on only spending 7.99 much less sell the products.
    The problem is the company I work for has and continues to cheapen itself. We already offer amazing prices and dicounting them more only proves we are a cheap salon with stylist who don't feel they deserve to be paid more. The seasoned stylist will not stay long in a place that continues to undervalue her work. I am not a quitter which is probably why I've held out so long but it has been taxing to my emotional and physical health, not to mention the stress it has caused to my family.
    Through out the years I have worked here upper managment has changed too many times to count, so has our customer service programs. We are given different marketing techniques to better our services and made to adapt to everyone of them. The left hand never knows what right hand is doing. There is no organization on any level with this company. What more can i say? Sadly, ALOT. But I'll stop here.

    Advice to ManagementAdvice

    Spend a day behind the chair at one of your busier salons then you'll know what changes need to be made.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    Hired as stylist, cleaner and receptionist for little pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Hairstylist  in  Orlando, FL (US)
    Former Employee - Hairstylist in Orlando, FL (US)

    I worked at Regis Corporation full-time for more than 5 years

    Pros

    Not many pros except atleast you know you will bring home a paycheck every week. You also get paid vacation which is only minimum wage. You do get free backbar and products for your station.

    Cons

    I worked at one of regis signature salons in a very upscale mall. They Still did crap that their lower end smartstyle stores do (I worked at smartstyle too) no receptionist this is suppose to be the top salon in the company. We had to play receptionist and cleaner. Go to meetings unpaid after hours.regis was even so scared about salon unions that they made us sign paperwork so we would not join a union which they later got sued for. They tried to say that we only get 5 days off a year, which was crap I had two weeks paid vacation and they were trying not to give it to me. In the end my my store had 19 stylist for only 12 stations it was a mess having to pack up each night and to make sure you didn't run late if you worked the morning shift. It just got too much I finally quit beforeI had to do another cad week which is when u work 12 hour shifts 6 days and give every client 20% off

    Advice to ManagementAdvice

    Hire a receptionist

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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