257 Employee Reviews (View Most Recent)

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Proactive and challenging

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Anonymous Employee  in  Winston-Salem, NC (US)
Former Employee - Anonymous Employee in Winston-Salem, NC (US)

I worked at Reynolds American

Pros

Benefits and opportunities are very good. They will challenge you. You may have to go elsewhere to get a promotion but you will get the work experience here.

Cons

The outsourcing of certain functions has entiled a new level of acceptable risk.

Advice to ManagementAdvice

Be careful of who you are picking to implement your plans. You need to check back on their performance once in a while.

Recommends
Approves of CEO

Other Reviews for Reynolds American

  1.  

    Why isn't there a negative button?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Territory Manager
    Current Employee - Territory Manager

    I have been working at Reynolds American

    Pros

    - Good Salary and Benefits
    - Company Car available for personal use

    Cons

    - Zero work / life balance
    - Very little opportunity for advancement
    - Overall company is a popularity contest and if you aren't connected or perceived to be, your ratings, salary, and possible advancement is affected
    - VERY poor leadership

    Advice to ManagementAdvice

    - Get a clue! The company has a lot of hard working / loyal employees who are being treated VERY unfairly everyday!

    Doesn't Recommend
    Disapproves of CEO
  2.  

    Great on paper, Lack of Communication, Ultimately it is what you make of it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Territory Manager III  in  Los Angeles, CA (US)
    Current Employee - Territory Manager III in Los Angeles, CA (US)

    I have been working at Reynolds American

    Pros

    401K
    GREAT Starting Salary
    Company Car including Personal Use with Gas and Insurance Paid
    Company Cell/Laptop
    PTO
    Tuition Reimbursement
    Targeted 15% Bonus
    Excellent Sales People

    Cons

    -Micromanagement OVERKILL
    -Lack in Communication
    -Lack in Transparency
    -Lack of Trust in Territory Managers/Secretive Senior/Executive Management
    -Pressure to hit Quantity of Calls over Quality of Calls
    -Little to no room to Advance
    -Make you relocate to Advance

    Advice to ManagementAdvice

    Let your Territory Managers do their jobs. Don't apply artificial pressure by "strongly recommending" a certain amount of calls per day. Implement tools that increase transparency and set standards for each individual territory, not blanket standards. Listen to your TM's, they are your best asset.

    Approves of CEO
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