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Rite Aid - pharmacy's equivalent of Titanic? maybe not anymore

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Pharmacist  in  New York, NY (US)
Current Employee - Pharmacist in New York, NY (US)

I have been working at Rite Aid full-time for more than 3 years

Pros

-1199 Union benefits - medical/dental/rx + pension after +5 years
-Getting better as a company despite the poorly planned merger deal with Eckerd
-New wellness store format really spruced up the appearance of some of the decrepit, homely stores
-Occassionally working with people who care about the job (they do exist) and the people they serve.
-The pay at chain pharmacies is still the highest right out of pharmacy school. I plan on finding a hospital job after paying off my loans.

Cons

-Sometimes stressful working conditions esp in busy pharmacy.
-Alot of the front end people don't like their jobs and are often times understaffed.
-Lower pay if in union and pay raises are rare nowadays (none in past few years)
-Understaffing (past few years they have been cutting tech hours. They have a formula based on rx counts to calculate necessary tech hours but I feel that formula is flawed and doesnt take all the work that has to be done into account)
-Almost impossible to eat any decent lunch in a busy pharmacy
-Repetitive work
-Occasional cranky and sour customers but it's natural working in a retail setting.
-As a floater you are sometimes to called on the very day you thought you had off.
-They will fire you over the seemingly minor offenses (ex: leaving hippa trash in locked patient consultation room, checking work email on off hours)
-Pharmacy manager is considered non-union and has crappy health insurance albeit higher pay and year-end bonuses.

Advice to ManagementAdvice

Don't fire everyone over every offense. Maybe have a 3 strikes warning but to fire hard working pharmacist who have been loyal to the company for +20 years seems counterproductive. They will start their own pharmacies or run to the competition and you lose a good worker and employee + customer loyalty. Think about it.

Recommends
Positive Outlook
Approves of CEO

895 Other Employee Reviews for Rite Aid (View Most Recent)

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  1. 1 person found this helpful  

    a disorganized mess

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager  in  Bay Shore, NY (US)
    Current Employee - Store Manager in Bay Shore, NY (US)

    I have been working at Rite Aid full-time for more than 10 years

    Pros

    interaction with customers and associates, decent pay

    Cons

    poor quality of life, poorly trained middle management, lack of appreciation for store level associates as well as a lack of appreciation of store level challenges from both middle and upper management, poor replenishment system and even worse distribution system.

    Advice to ManagementAdvice

    start spending money on store staffing rather than endless promotional materials (half of which ends up in the trash), train middle management in interpersonal skills, do time studies for tasks that are rolled out to stores, think new initiatives through so that there aren't myriad revisions required to each, be a little creative instead of following the retail herd (ie. wellness+ and store hours).

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    rite aid needs to work on employee service actually whole industry need work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Floor Clerk  in  Philadelphia, PA (US)
    Current Employee - Floor Clerk in Philadelphia, PA (US)

    I have been working at Rite Aid part-time for more than 3 years

    Pros

    if you want to learn hardship this is where to go especially in the city and a non-24 hour store

    Cons

    lousy pay, lousy customers, people are ignorant

    Advice to ManagementAdvice

    stop standing around talking all day and expect things to get done poor time management on part of rite aid and their general managers

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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