There are newer employer reviews for SYKES

 

Need better organization

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Customer Service Representative in Greenwood, SC (US)
Current Employee - Customer Service Representative in Greenwood, SC (US)

I have been working at SYKES full-time (more than 3 years)

Pros

You get at least 40 hours a week.

Cons

Seniority doesn't count when being looked at for other positions within the site. At this particular site some one from outside the site could be hired in a higher position that you put in for.

Advice to ManagementAdvice

To work closer with the team members they have and listen to what they have to say the representatives on the phones are the ones who knows what is going to be better for them.

Neutral Outlook
No opinion of CEO

358 Other Employee Reviews for SYKES (View Most Recent)

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  1.  

    One great experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Quality Analyst in Quezon City, Quezon City (Philippines)
    Former Employee - Quality Analyst in Quezon City, Quezon City (Philippines)

    I worked at SYKES full-time (less than an year)

    Pros

    Competitive salary. With career growth.

    Cons

    Night shift. Increasing workload as you go on.

    Advice to ManagementAdvice

    Provide strict division of accounts/workload.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 2 people found this helpful  

    In tears everyday before work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Work At Home Customer Service Representative
    Current Employee - Work At Home Customer Service Representative

    I have been working at SYKES part-time (less than an year)

    Pros

    *WAH
    *Paycheck
    *Two Days off
    Awesome training experience

    Cons

    *Disrespectful Customers
    *Low Pay
    *Crappy Systems
    *Lack of Support

    Everyday before I clocked in I was in tears.I hated this job the whole three weeks that I was there.
    If you have thin skin or cant tolerate being talked to any kind of way by customers then dont apply for this position.The client of Sykes has some of the most disrespectful clients ever!

    Advice to ManagementAdvice

    Put yourself in the shoes of your employees.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
There are newer employer reviews for SYKES

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