There are newer employer reviews for SYKES

2 people found this helpful  

Great People, But completely disorganized

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Provisioning Tech in Chavies, KY (US)
Former Employee - Provisioning Tech in Chavies, KY (US)

I worked at SYKES full-time (more than an year)

Pros

Mostly professional people that work there.

Cons

Poor Pay, poor health benefits packages, inability to keep contracts.

Advice to ManagementAdvice

spend less time kissing butt, and more time on delivering what the client asked for.

Doesn't Recommend
Neutral Outlook
Approves of CEO

354 Other Employee Reviews for SYKES (View Most Recent)

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  1. 1 person found this helpful  

    If this is a call center, i'm a japanese kamikaze pilot

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SYKES

    Pros

    hard pressed to come up with other then you can buy some good dope easily there.

    Cons

    poor management
    need to drug test the whole center
    if you can walk breathe and say "hello" on the phone more than likely they'll hire you

    Advice to ManagementAdvice

    bulldoze the place and turn it into a parking lot

  2. 3 people found this helpful  

    Starts out great, but soon turns from great to terrible.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Amherst, NY (US)
    Current Employee - Customer Service Representative in Amherst, NY (US)

    I have been working at SYKES part-time (more than an year)

    Pros

    Great pay, stable hours, health, vision, and dental benefits. Ability to change from one program to another. Tuition reimbursement, Leave of absences, FMLA participation.

    Cons

    Very little advancement opportunity, unflexible when familial issues come up, uncaring management, issues with massive favoritism when it does come to promotions

    Advice to ManagementAdvice

    Please be more careful when you're so obviously choosing your friends over those who are well-qualified for the positions. It's very disheartening to work there when you know you'll never be promoted just because you're not "in" with the managers and QA.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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