SYKES
2.6 of 5 254 reviews
www.sykes.com Tampa, FL 5000+ Employees

254 Employee Reviews (View Most Recent)

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1 person found this helpful  

the qx reviews are unfair and management does not value employees

Customer Service Representative (Former Employee)
Lakeland, FL (US)

I worked at SYKES full-time for more than a year

Prosan easy job as long as you can overlook the company garbage

Consback to back calls and extremely biased qa reviews

Advice to Senior Managementvalue your employees and you would not have so much turnover

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  • No Opinion of CEO

1 person found this helpful  

C.Y.A.

Anonymous Employee (Former Employee)

I worked at SYKES full-time for more than a year


Pros: I learned A LOT, for better or worse. Great experience… Cons: So many unscrupulous things happening behind the scenes, I don't know where to start. Very few career options/paths within the company if you have aspirations… Advice to Senior Management: Back up your people when they are doing their job or acting on your behalf. Otherwise, it sends the message to everyone else not to… No, I would not recommend this company to a friend More

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Disapproves of CEO

1 person found this helpful  

Mislead, and frustrated.

Customer Service Representative (Current Employee)
Chavies, KY (US)

I have been working at SYKES full-time for more than 3 years


Pros: It's a job. At least they hire after an interview… Cons: Forget about a promotion unless you kiss some serious management butt. I considered myself to be qualified to do many jobs with Sykes, but found… Advice to Senior Management: Seek employment elsewhere and hopefully someone with sense can help manage… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More

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For more than 30 years, SYKES has been in the business of creating and maintaining satisfying relationships between client companies and their customers. During this time, they have also been creating gratifying jobs… Full Overview

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