There are newer employer reviews for SYKES

1 person found this helpful  

the qx reviews are unfair and management does not value employees

Former Employee - Customer Service Representative in Lakeland, FL (US)
Former Employee - Customer Service Representative in Lakeland, FL (US)

I worked at SYKES full-time (more than an year)

Pros

an easy job as long as you can overlook the company garbage

Cons

back to back calls and extremely biased qa reviews

Advice to ManagementAdvice

value your employees and you would not have so much turnover

359 Other Employee Reviews for SYKES (View Most Recent)

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  1.  

    Neutral Enjoyable Pleasant Political Stress Free environment

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Support in Sandton (South Africa)
    Former Employee - Technical Support in Sandton (South Africa)

    I worked at SYKES as a contractor (more than 3 years)

    Pros

    Time Management Neutral Enjoyable Pleasant Political Stress Free environment

    Cons

    Internal New Product Launch and Training for Staff

    Advice to ManagementAdvice

    A little more attention required to Management to avoid misconceptions.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 2 people found this helpful  

    Not very good in any respect.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Training Coordinator in Amherst, NY (US)
    Current Employee - Training Coordinator in Amherst, NY (US)

    I have been working at SYKES full-time (more than 3 years)

    Pros

    A job at Sykes is better than no job at all.

    Cons

    Terrible benefits. Personnel are strictly numbers to be manipulated at will to suit corporate goals.

    Advice to ManagementAdvice

    Get a grip on how your poor personnel policies affect employee attitude, motivation, and loyalty.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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